Kristy Hendrickson Email and Phone Number

Account/Program Manager Manage account/program activities for the Space Business/Customers. Previous to this, managed the largest UTAS Military account, Lockheed Martin (Portfolio = $20M). Coordinate and manage forecast, cost and pricing, schedules, performances, flowed requirements, terms/conditions, shipment and transportation, electronic portal management, and other key program aspects. Successfully measure and track Customer Scorecard performances and make actionable plans accordingly. Present program reviews to executive leadership. Specialty background/experience in Contract Administration responsible for the performance of activities relating to proposal management, order review guidance, claims and assertions assistance, contract flow-down, creation of customer correspondence and contract formation assistance. Includes audit, control, and liaison functions with both suppliers and customers. Customer Support Manager – Military AccountsManaged team of Customer Support Personnel responsible for Military Fixed Wing, Missile, and Aftermarket Programs. Communicate, initiate, train, supervise, and track team performance activities. Business Development Contracts Manager Managed Government Systems Business Development Contracts Team. Team responsibilities included review of terms and conditions, pricing, and customer negotiations. Senior Contract Administrator OEM account/program management for several large OEM regional and business aircraft accounts.