Lead strategic goal setting and workplan development and execution for the local league, to include leading the board through a strategic goal setting session at its most recent board retreat. Created new joint membership and communications committee, leading communications strategy development and work planning, event and Get Out the Vote (GOTV) activity promotion and in-person support. Other responsibilities include social media strategy and execution, partner communication, media relations, as well as membership communications. Rebooting local league membership, social media, and web communications, publishing a monthly member e-newsletter, and working with tools to include MILO website software, various social media platforms, Constant Contact, Jotform, and Google Workspace.

Sadhanapada is a competitive residential leadership/wholistic development program offered to those seeking an ever-expanding, intense, and energetic life focused on service. Of more than 35,000 applicants to Sadhanapada, only 1,300 were accepted to the 2023-24 program. The transformational curriculum includes physical, mental, and spiritual components to include daily guided Yoga, volunteer work, and carefully-crafted personal development programming. Volunteer project work includes leading strategic communication efforts for the organization's Corporate Social Responsibility (CSR) department. Support the foundation's many social projects and spiritual offerings through private, sponsor, and corporate donor communication plans and tools, to include promotional print and digital communications, project proposals, videos, new department website, and presentations. Created corporate donor strategic communications plan, to include all methods of communication to donor audience. Developing strategically-crafted communications toolkit to provide standardized communications tools with consistent messaging for the use of frontline donor coordinators.

Reporting to Deputy CEO, lead strategic projects, conduct research and analysis, and make recommendations for data-driven decision making at HRT. Areas of responsibility include the strategic planning process, department budget management, cross-functional work team leadership, business reporting, and special project leadership. Key projects include programming lead for the agency’s 10 Year Capital Improvement Plan, 30 Year Light Rail State of Good Repair Update, Agency Strategic Plan development, and development of agency’s new Balanced Scorecard performance management framework. Conduct presentations to a variety of audiences, from work team to C-suite.

Reporting directly to the General Manager, responsible for strategic business planning and reporting, project management, data analysis, performance management, and process improvement, as well as contract compliance and high-level administrative leadership. Key accomplishments include developing and implementing a new Green Team organizational sustainability program in partnership with the client, Potomac and Rappahannock Transportation Commission. Also implemented the first Keolis paperless Visualization Room performance management system linked to the company's Power BI data system, entailing monthly performance reviews with the client and employees utilizing electronicly projected company and client performance dashboards. see less

Led voter registration efforts and provided state-wide program support, policy advocacy, and other ad-hoc committee activities for the League of Women Voters of Virginia. As Director-at-Large, fostered communication with assigned local league, acting as a local league resource. As Communications Committee Consultant, led Centennial Celebration communications program, to include providing social media, print, and online communications for the event, as well as communications for other league activities. Member of local league transportation committee, participating in transportation advocacy efforts, to include providing professional input at Hampton Roads Transit Transform Transit visioning and planning workshops and legislative priority setting meetings. Represented the chapter transportation committee at 2019 Virginia Transit Association conference in Portsmouth, Virginia.

Led small businesses through the City of Phoenix Small Business Enterprise (SBE) and federal Disadvantaged Business Enterprise (DBE) certification process - programs that help small businesses gain access to local and federal contracting opportunities to grow their businesses. Applied local and Federal laws to evaluate applications for both DBE and SBE certification. Represented the department as lead on regional and state small business event committees with partners to include Phoenix Sky Harbor Airport, Arizona Department of Transportation, Valley Metro, and Phoenix Street Transportation and Phoenix Transit Departments. These events drew more than 600 statewide transportation professionals. Conducted marketing and outreach to the small business community.

Led the City of Phoenix Public Transit Department civil rights programs, ensuring civil rights compliance and adherence to Federal laws for more than 50 Federal Transit Administration (FTA) grant recipients. Collaborated with the regional transit authority, Maricopa Association of Governments, non-profit organizations, transit contractors and the FTA Office of Civil Rights to ensure civil rights comliance region-wide. Ensured compliance by conducting FTA mandated monitoring reviews. Trained grantees in civil rights compliance, to include more than 200 non-profit, contract and staff employees. Member of regional working groups to include Valley Metro Accessibility Group and Maricopa association of governments Elderly and Persons with Disabilities Transportation working group.

Oversaw and coordinated the daily operations of the MCDOT federal-aid highway program, including the Disadvantaged Business Enterprise (DBE) and Title VI sub-programs. Developed goals, strategies, budgetary plans, policies and procedures related to the program. Provided program education and technical guidance to various MCDOT divisions with responsibilities related to the program, including Financial Services, Contracts, Project Management and Construction, Planning, Engineering, Traffic Management, and Operations.

Led large-scale projects, managed project budgets and played key role in business development and prospecting for new business as inside sales project manager. As special marketing projects manager, was responsible for developing and executing marketing plans to include event planning, promotions and advertising.

Managed risk program for 400 employees and directly led two supervisors. Trained new and current employees and implemented innovative safety programs based on detailed analysis. Worked with the city of Tempe, the organization's legal team and various stakeholder groups to resolve safety issues. Implemented property-wide safety incentive program and launched first-ever Veolia property Facebook page - Veolia Tempe D.R.I.V.E. to Safety.

Reporting directly to the General Manager, responsible for a variety of business reporting, data analysis, process improvement projects and high-level administrative support. Led property-wide root cause customer service trend analysis project; compiled, analyzed and reported findings and recommendations to improve customer service, resulting in the improvement of operational performance by 30 percent.

Managed transit operations at Sky Harbor Airport – directly responsible for 7 transit operations supervisors. Ensured airport customers from around the world experienced a safe and enjoyable transit experience.

Customer Service - Supervised customer service program for the Phoenix area's largest transit contractor. Investigated and addressed customer issues in an effort to improve overall service to the customer and community.Dispatch - Directed operators and ensured buses left the property in a safe and timely manner.

Managed large-scale marketing and communications programs for the regional transit authority, requiring highly developed project management and public relations skills working in coordination with multiple stakeholders and internal and external customers. Key accomplishments included developing the agency's first-ever Valley Metro strategic marketing plan, managing the production of the Valley Metro Bus Book, leading the region's first-ever Fare Policy Change communications program, in coordination with Valley Metro city members on the Regional Transit Marketing Committee and writing, designing and editing regional marketing and communications projects for the web and print.