- Managing inventory control, including stock levels, ordering, and loss prevention strategies.- Ensuring the store complies with all company policies, procedures, and regulatory requirements.- Coordinating maintenance and upkeep of the store's physical appearance, ensuring a clean and organized space.- Developing strategies to attract new customers and retain existing ones.- Addressing customer complaints and resolving issues to ensure a high level of customer satisfaction.- Recruiting, hiring, training, and developing store staff, ensuring team members are skilled and knowledgeable.- Scheduling and managing staff shifts to meet store needs and comply with labor regulations.- Leading by example in terms of work ethic, customer service, and company culture.- Conducting performance evaluations, providing feedback, and implementing disciplinary actions when necessary.- Handling cash management, including daily reconciliations, deposits, and audits.- Ensuring the store is properly merchandised to maximize sales and improve the customer shopping experience.- Managing loss prevention strategies to reduce shrinkage and protect company assets.- Communicating effectively with upper management on store performance, challenges, and opportunities.- Fostering a positive customer experience by actively engaging with shoppers and ensuring their needs are met.