•Collecting rent and other property fees from tenants and individual owners•Paying property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance costs•Reporting the property's financial status, occupancy and expiring leases to property owners•Meeting potential tenants, showing them the property and assessing their applications in accordance with anti-discrimination laws•Advertising vacant properties and hiring a leasing agent to find tenants as needed•Inspecting properties and arranging for repairs and new materials as required•Arranging contracts for maintenance, trash removal, landscaping, security and other ongoing services and managing disputes with these service providers where appropriate•Investigating and resolving property complaints and rental violations•Negotiated reduced rate with maintenance company, saving 10% annually and decreasing average response time for tenant requests•Collaborated extensively with tenants of 196-unit apartment building on maintenance requests, lease terms and late rent payments

•Supervising day-to-day operations of the administrative department and staff members.•Hiring, training, and evaluating employees, taking corrective action when necessary.•Developing, reviewing, and improving administrative systems, policies, and procedures.•Ensuring office is stocked with necessary supplies and all equipment is working and properly maintained.•Working with accounting and management team to set budgets, monitor spending, and processing payroll and other expenses.•Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.•Collecting, organizing, and storing information using computers and filing systems.•Overseeing special projects and tracking progress towards company goals.•Building new and expanding existing skills by engaging in educational opportunities.