Created company wide job descriptions, job leveling, and physical job assessments. Employee relations Organization structure

Provide expert opinion to HR Operations Management for strategic planning, problem solving and overall direction of the new HR service delivery modelResponsible for consistent and efficient delivery of a broad range of HR services and CoE programs for the organization. This includes compensation, payroll, training and development.Partner with CoEs and HRBPs on the design, development and implementation of HR policies and procedures, making sure new services and programs are in compliance with local policies and procedures for the region. Provide consultation, guidance, and coaching to more junior members of HR. Resolves complex HR issues conferring with managers on intricate and highly sensitive issues. May work with Legal Counsel directly as appropriateProvides consultation, guidance, and coaching to managers in areas such as •Proper handling of employee relations matters and conflict resolution •Ensure consistent interpretation and application of employment policies and practices •Ensures that escalated client/employee issues are resolved with urgency •Conducts internal investigations in conjunction with appropriate resources •Responsible for continuous process improvements to increase effectiveness and efficiency •Builds strong partnerships to foster trust and accountability with all stakeholder

Provides direction and support for all HR processes, to management of Americas Sales/Service organization and Manufacturing organization. Assess and build leadership bench-strength and organizational capabilities as well as create a collaborative high performance work environment. Coaching and leadership development, succession planning, staff management and development, organization development and effectiveness, business strategies, employee relations and workforce planning. • Provides guidance and counsel to functional management teams on a variety of issues to include development, employee relations, conflict resolution, interpersonal communications, effective group interaction, team building, etc.•Provides leadership for all HR programs inclusive of the development, coordination, implementation, and maintenance .•Identifies and proactively raises organizational issues and trends; diagnoses processes, structures and approach; recommends alternatives for improved effectiveness.•Administers compensation programs and performance management processes to ensure effectiveness, compliance, competitiveness and equity within the organization.•Manages the succession planning process and staffing of all exempt and non-exempt positions to ensure depth of talent within the organization.•Provides direct support to ensure HR programs, processes, policies and all federal, state and local government programs are administered and in compliance.•Responsible for the rewards and recognition programs and processes to encourage employee engagement.•Assess and develop training needs regarding employee development at all levels of the organization.

Ensure the streamlined implementation and operation of the respective technical ATS platform in alignment with the business objectives of the organization. Interact with all levels of Human Resources on a global scale as well as many other functional areas within the company. Required to make decisions in regards to employment processes and while ensuring global synchronization and standardization. • Lead multiple global, subsidiary, and vendor teams charged with the responsibility of technical platform design, testing, and implementation• Analyze hiring needs and develop recruitment processes ensuring compliance regulations and legal requirements are fulfilled• Create interface documentation, develop, and conduct training of all levels of system users• Design, manage and assign end-user security roles as appropriate• Drive system utilization efficiencies and configuration data management• Direct third party suppliers as necessary for periodic data cleansing and maintenance projects• Create reports for EEO/OFCCP reporting as well as standardized employment metrics• Coordinate with the HR administrator for the purpose of creation, review, and maintenance of data within the system to ensure completeness and adherence to standards• Effectively communicate system changes to all affected parties and facilitate development of communication plans, implementation plans, etc. when required• Conduct ongoing meetings to review topics of concern, discuss continuous process improvement opportunities and communicate items of interest• Audit and analyze master data quality and take appropriate action to correct deficiencies. • Troubleshoot and resolve application issues quickly and efficiently• Work with the IBM connections training team as well as on the HR community layout• Work with vendors to manage employment contract renewals and negotiate new contracts

Managed tuition reimbursement, employee award & recognition, and matching gift programs. Created offer letters and managed the preemployment testing process including drug screen, background checks, driving records, and medical clearances. Posted jobs on company website, job boards, and niche sites. Special projects as assigned.

Contractor

Under minimal supervision manage all aspects of the recruitment and hiring process for a diverse 650 employee, non-profit human services organization. This is a high profile, high volume recruiting position supporting over 50 managers at all levels of the organization.-Ensures an efficient recruitment/hiring function to maintainadequate staffing at all levels of the organization.-Partner with hiring managers to recruit for a high volume ofnon-exempt positions and minimal exempt positions as determined by assessment of current and future needs.-Evaluate viable candidates based on a review of related background experience and education, input from management, reference checks, and criminal records and make recommendations to decision makers for hireor non-hire.-Process and screen all incoming employment applications and resumes against current vacancies. Check references for employment, process criminal history checks, extend offers of employment to selected candidates, generate offer letters documenting employment conditions and conduct new hire orientations.-Utilize and develop systems to track vacancies and applicant status. Provide frequent reports to managers on status.-Manage internal application process to ensure fair selection of qualified staff and promote upward mobility within the agency.-Participate in college recruitment program, maintaining contacts with placement personnel and other school representatives to enhance college/company relations.