Serve as Scrum Master for 2-3 Kanban Teams at any given time, supporting various teams including: QA/Pre-production environments, cloud engineering, and end-to-end production delivery. Partner with teams from multiple lines of business to prioritize work and ensure timely implementation. * Led approximately 10-15 engineers on a consistent basis with various Agile Practices: Daily S1 meetings, grooming sessions, retrospectives, team norms, maintaining the team Jira/Version One boards, processing incoming requests, and prioritizing teams.* Played a key role in leading initiatives from On-Prem into the Cloud via Amazon Web Services. Engaged in ongoing communication to ensure deadlines were met (prioritization, road maps, weekly updates to upper management and two infrastructure teams).* Supported both Sprint and Kanban teams as Scrum Master/Product Owner: monthly/bi-monthly implementation of product requests (Sprint) and supporting QA/Pre-Prod support/new projects to disaster recovery/production environments (Kanban).* Facilitated discussions between Development and Cloud Platform teams to remove impediments in a timely manner to ensure critical deadlines were met.* Coordinated multiple training sessions for 2-3 teams at a time (15-25 engineers). * Facilitated “How to Use Jira/Version One” sessions. * Led teams through various changes and provided ongoing and open communication with team members to ensure a smooth transition from Waterfall to Agile.* Stepped up-to-the-plate to enhance working relations for Development teams. Held “Meet and Greet” meetings, which informed teams of various options to receive help which led to a faster response to their needs.* Initiated the creation of surveys to gather respective feedback for continuous team improvements.

IT Project Management – Senior Business Systems Analyst 2012 – 2014 Supported the Project Management and Portfolio Team. Provided Infrastructure Teams with a point-of-contact to pull all deliverables together for multiple projects while concurrently working with each team member to gather necessary requirement details.* Collaborated with 6-7 teams while multi-tasking various projects for 10-20 different initiatives. Gathered requirements and reviewed/provided updated architecture documentation to ensure teams received accurate information and milestones were completed on time.* Project Management Experience: provided support to various projects and served as backup to Project Manager. Filled in for various PMs as needed to ensure continuous delivery.* Created and facilitated a Customer Counsel Meeting for Development teams and Infrastructure teams to prioritize and negotiated work needed within outlined timelines.* Delivered reports to management which resulted in transparency on deliverables and helped visualize project progression.* Took action and created and facilitated a weekly touch point/project status meeting for large groups involved with each project. Resulted in keeping teams on task with open communication to ensure details and timing for collaboration were communicated.* Created stories in Version One to outline work requirements for multiple teams which allowed for clarity around the timelines for upper management.* Conducted grooming for teams to break down requirements into workable chucks which allowed Business Owners opportunities to communicate desired outcome for each requirement to various Infrastructure teams.

Provided support and served as a point-of-contact for upcoming initiatives and projects for the Home Loans Servicing Department.* Gathered high level requirements for approximately 15 projects (many simultaneously), with each project varying from 6 months to 1 year.* Facilitated grooming sessions between both the Business and Development team to clarify features outlined in the requirement, which ensured changes were understood and correct; resulted in a higher level of accuracy when tested in the QA environment. * Prioritized work for 2 teams comprised of approximately 12-15 people. Submitted monthly reports to management on commitments teams developed, which created transparency of project priorities and directions.* Supported multiple QA Testing Teams across multiple project initiatives. Oversaw numerous logistics to ensure process flowed seamlessly with no impediments resulting timely releases. * Played a key role in Production Night Releases by ensuring adequate QA Test Analyst and Development support were available. Answered questions from team, reported any issues, and tracked issues for future remedies.* Conducted testing and identified a defect late in the day on a very tight deadline. Resolved defect, retested and successfully met deadline with an improved accuracy rate due to defect being fixed before Production Release

Provided QA Testing Support for various areas: Deposit Applications: Deposit Applications: Bank Applications for Checking and Savings, Home Loans: Originations and Loan Servicing.* One of the first teams to move from Waterfall to Agile Scrum Methodology within ING Direct.* Oversaw training and mentoring of new Testing Analysts.* Developed, wrote, and executed both manual test cases and automated test cases, while concurrently supporting both areas to meet QA Testing deadlines. Performed Ad-hoc testing when time allowed.* Provided QA testing support during monthly Sprint releases. Conducted testing changes in Production environment to ensure changes were successful and that no other occurred arose during releases.* Overcame the situation of a QA Test Analyst becoming ill which affected a deadline. Gathered team members, discussed situation and developed a plan to complete the work and meet the deadline.