Bitdefender Sales/Product Specialist in Ingram Micro’s Emerging Business Group (EBG) managing the Cloud/MSP, annual, and consumer business.• In-house dedicated Bitdefender product specialist for Ingram’s Emerging Business Group (EBG) with a main goal of increasing Bitdefender sales, partner breadth, and brand recognition across our Ingram Micro reseller accounts and sales organization• Assisted with the execution and launch of Bitdefender’s Cloud MSP offering on our Ingram Micro Cloud Marketplace, a new offering at Ingram in 2021, and manages the day-to-day business of the program• Manages partner onboarding and enablement on both an Ingram and Bitdefender front to ensure the partner is set up for success (sales presentations, deal registration, partner program, partner marketing portal, dedicated resources, promotions, pricing discounts, sales collateral, one pagers)• Works closely with the Bitdefender sales team to close existing pipeline opportunities and identify target partners within Ingram’s reseller base• Business Development and go-to-market strategy• Assists in recruiting and executing Bitdefender sponsored marketing events and campaigns alongside vendor CAM• Assists with new hire onboarding and training as an Ingram Micro Onboarding Peer Coach

• Created, scheduled, and managed content for over 160 clients, both nationally and internationally, on Facebook, Instagram, Twitter, LinkedIn, and Pinterest• Designed custom social posts and advertisements tailored to the target audience and interests of each client/business• Communicated with clients, account managers, and sales to discuss and evaluate current social campaign goals and objectives, promotions, and KPIs• Implemented and executed contests to increase engagements and spread brand awareness on social platforms• Recommended and implemented new strategies to optimize engagements, likes, followers, and impressions• LocalEdge Employee of the Month – August 2018

• Managed and monitored the online reputations and branding across popular social media platforms for hundreds of local and national businesses, including Facebook, Twitter, Yelp, Instagram, and LinkedIn • Worked with businesses/clients to construct strategic responses to positive and negative reviews left online• Ensured the client’s business is marketed in a positive manner by performing consistent improvements to their overall branding on a day-to-day basis• Communicated with other ARM strategists on a team setting to prioritize and complete all daily tasks• Certified in Web Design, Copywriting, SEM, SEO, and Social Media Marketing - LocalEdge Internet Marketing Systems (IMS) Certification, June 2017

• Educated, demonstrated, and assisted customers on high-tech aftermarket product questions and functionality• Cooperated with other departments in a professional manner through the use of e-mail, phone calls, and in-person conversation• Provided essential information to customers regarding the technology in their vehicles and recommended products based on their personal needs