Kristy Kuster Email & Phone Number

Bridgeton, Mo

- Manage 40+ assigned, medium to higher level clients- Maintain technical product knowledge to keep abreast of updates and changes to the Multi-Channel Distribution System (MCDS) by continued product training- Collaborate with clients as business partners by offering additional team or one-on-one training, products, and services to save them time and money- Continually develop queries in order to research data, identify the issue, and troubleshoot more efficiently in order to present findings to client in a timely manner- Contributor of the newly designed Confluence page layouts and flow

St. Louis City County, Missouri, United States

- Managed 15+ medium to higher level clients- Assisted in retaining our high visibility clients in order to rebuild their trust in Change Healthcare while also eliminating unnecessary penalties due to processing delays- Liaised between our clients and partner/vendor to better client relationships through an improved communication process- Developed step-by-step educational and training documents to assist other team members and clients for CHC software and processes, parts of which were implemented in official training materials- Contributed to the beta testing for the newly designed website

St. Louis City County, Missouri, United States

- Managed the relationship of 5+ medium level clients across the United States- Coordinated weekly client meetings to review their current service requests, activities, upcoming projects, questions, and concerns- Reviewed and analyzed client data across various platforms, including but not limited to form mappings, database tables, client files, converted files, and personal subject matter knowledge, in order to identify the root cause of issues and provide feedback, technical instructions, and possible resolutions to client as quickly as possible to avoid processing delays- Engaged client to implement new lines of business- Developed and tested new forms requested by client- Documented all projects in the shared database

Greater St. Louis Area

Feature (F)/Short (S)/TV/Music Video(MV)• The Ghost Who Walks- Key MUA (F) (post) 2018• Nickels- Key MUA (S) (post) 2018• Greg's Going to Rehab- MU Dept Head (S) 2017• The Weight- MU Dept Head (F) 2017• Tatterdemalion- MU Dept Head & SFX Makeup (F) 2017• Lissy Borton Had an Axe- Key MUA (S) 2016• The Homeless Network- Key MUA & Costume Design (S) 2013• How To Kill A Pitch- Key MUA (TV) 2012• Hercules-The Brave and The Bold- Asst. MUA (F) 2012• ReModeled- MUA (TV) CW Series: Ep.5 Attitude Adjustment (St. Louis) 2012• Not Gonna Be Used- Mallori Nicole, (MV) Feb 2012Corporate/Commercial Productions• Multiple Corp. Accts. Website- Mercury Labs• Sundance Film Festival Commercial- w/ Passer.By & Mercury Labs- Jan 2013• Gori Julian & Associates Website, KO-MAR Video Prod.- June 2012• Commercial, Aunt Max Productions- June 2011• Trash the Dress- (Video/Print), Evocative Studios- Oct 2009Magazine/Catalog• Cover of St. Louis Yoga & Spa Magazine- Jan/Feb 2012• Cover of Uptown Magazine- Nov/Dec 2011• Threaded Bones Catalog/Web- May 2009• Monkey Wrench Clothing Pinup- Sept 2009Fashion Shows (Volunteer)• Fashions For Freedom- Feb 2010 (Fashion Coordinator/Lead MUA)- Feb 2010• ALIVE Magazine Extreme Makeover- Nov 2008• Marta's Holiday- Nov 2008Photo Shoots• Mustang/Model, K & N Photography- Sept 2012• Album Cover for Gospel Singer Album- Mar 2012• Trash the Dress, Mt. Pleasant Winery, Evocative Studios- 2011• St. Louis Fashion, Body Paint- 2011• Drench the Dress, K & N Photography- July 2010• Carnival, May 2010• Lighting Workshop, Evocative Studios, D'Angelo Photography, & Walker Photography- Feb 2010• Internationally Known Friday, Sugar Lounge- Feb 2010• Lighting Project, Evocative Studios- Nov 2009• House of Style Productions- ​Kansas City​, Nov 2009; St. Louis, Apr, May, Aug 2009• Alternative Gothic Lolita- Aug 2009• Mock Wedding, Evocative Studios- June 2009Events• Face Painting: Crohn's & Colitis Foundation Fundraiser- April 2010

St. Louis City County, Missouri, United States

Summer camp Special Effects Makeup InstructorTaught special effects & stage makeup to students 8-18 years old at multiple locations.- Basic stage, contouring, aging, animal, illusion makeup.- Homemade latex prosthetic, use of scar wax, created bruises, cuts, burns and wounds. - Ended each course with a Zombie Apocalypse walk around the school.

Des Peres, Mo

- Created and maintained Google Forms and Sheets for patient data entry- Managed payroll, office supply inventory, delegated office tasks- Trained new Wellness Coordinators- Assisted new patients in completing required paperwork, education on wellness offerings and services, ensured members PHI, accounts, and forms were current- Memberships and Package sales, completed transactions using point of sale software- Ensured all members information, accounts, and forms were current and secure- Maintained clinic cleanliness through the eyes of a patient- Helped cover shifts at five other locations in the Greater St. Louis area

Chesterfield, Mo

- Skin Health Therapist - customized facials using Murad skin care products (60 and 90 minute)- Microderm Infusion Treatments- PCA Chemical Peels- Worked on maintaining repeat clients with pre-bookings and product sales- Weekly deep clean of all rooms and back-bar, product restocking in rooms and display cases

Manchester, Missouri

- Performed male grooming services: Facials Swedish Massages Face/body waxing- Maintained rooms cleanliness and product supplies- Trained product knowledge to onboarding Aestheticians/Massage Therapist

Greater St. Louis Area

- Makeup applications for Talent's head shots for the website- Taught basic Makeup classes for Talent so they were able to apply their own for interviews and test shoots

Greater St. Louis Area

- Completed daily communications between product developers, designers, merchandisers, warehouse, and overseas factories.- Built, reviewed, and tracked purchase orders, invoices, compliance reports, ship dates, and tracking for raw materials, samples, finished products, and stock. - Updated master grid, open purchase order and overseas reports, sustained weekly/monthly meetings.- Designed and uploaded style numbers and design specs.

Greater St. Louis Area

Worked with Westport One on and off throughout the years.Technically skilled and hardworking office support professional with experience as an administrative assistant, production assistant, receptionist, office manager, and data entry personnel.- Basic administrative duties: computer tasks such as data entry, answer multiple-line phones, screen calls, take and relay messages, filing, faxing, copying, all incoming/outgoing mail, sign for packages, and organize office area.- Specific task have included: creating excel spreadsheets, expense reports, and menus, update electronic sign boards, collecting payments, and manage clients accounts-Had to quickly learn each new companies business, software, and protocols- Asked multiple to extend contract with companies or requested by name to return when neededWork as a temp with at least: TSI Accessory Group - Sunstone/Roman, Prologis, Ambassador Flooring, University Club, Unique Ideas, Persimmon Woods, Bianco Properties, Boise Tech, Trident Steel, Jefferson Smurfit, Net Effects, and Glide Away

Ladue Marketplace

- Managed instructor payroll - Coordinated instructors and class schedules- Organized open houses and social media posts- Marketing- Conceptualized new logo, brochures, business cards, flyers, and ad layouts for magazines- Regulated client accounts and sales transactions- Revamped and updated client intake & health forms- Completed Balanced Body Pilates Instructor Training in 2009- Taught a class a week and would start class warm ups if instructor was running behind

Town & Country

- As an Aesthetician, performed Skin analysis, customized facials, GlōTherapeutics chemical peels (TCA 10%, Modified Jessner, Glycolic, Salicylic, Lactic, and Enzyme), diamond-tip microdermabrasion, extractions, eyebrow and eyelash tinting, relaxing massages, chair massages, body wraps, and salt scrubs.- Makeup Artist- color matching, makeup lessons, bridal/wedding party makeup, fashion shows, special events.- Waxing: eyebrow shaping (specialty), all other facial and body waxing including bikini and Brazilians.- Products: Nufree, GlōTherapeutics, Only YouRx, GlōMinerals, and PCA- Booked appointments, retail sales, room maintenance, organization, and sanitation, inventory, and laundry.- Setup social media- MySpace and Facebook account, photographer for pictures for websites.

Des Peres, Mo

Skin Pro (Aesthetician): - Skin analysis, customized facials, Anti-Aging Treatment Peel, extractions, collagen eye treatment, eyebrow tinting, room prep and clean up- Eyebrow shaping, Brazilian and bikini, all other facial and body waxing - Professional and retail products ordered, inventoried and stocked, retail goals, trained new skin pros - Products: Being True Cosmetics, Garden Botanika, and Raya private labelGuest Guru (Receptionist): - Open and close procedures - Scheduling appointments for single client, groups, and large parties/events- Client check-in, all point of sale transactions, answering multiple lines, inventory and display boutique retail, help Pros to keep spa flow smooth, & laundry

Art/Art Studies, General

Aesthetics License, Aesthetics

Education record

Education record

• GloMinerals Advance Workshop (2011) • MAC Pro Training with Fatima (2010) • GloMinerals Workshop (2009) • GloTherapeutics Workshop.