-Establish a proposal process and content library, as well as a centralized SharePoint site to access materials.-Research, outline, write, and edit content, working closely with various departments to understand project requirements.-Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation.-Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage.-Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration.-Develop content in alternative media forms for maximum usability, with consistent voice across all documentation.

• Lead strategy/planning meetings and served as the project manager to clarify client requirements and delegate tasks to ensure client deliverables are met• Lead the team through value proposition development • Research, analyze, and derive insights from information to ensure driving of key selling messages in the bid• Partner with subject matter experts, management, and executives to identify a winning bid strategy and messaging tailored to a target audience• Research, write, and assemble client specific presentations, bids and proposals using relevant business software, including Salesforce, Qvidian, and Sharepoint.• Proofread and edit written documents and contributed to proposal template development.

• Set up cost monitoring and reporting systems and procedures. • Delivered accurate and comprehensive product quotes based upon a combination of financial analysis, component/industry experience, and rational reasoning. • Coordinated assigned quote activity with engineering and materials quoting team to assure accurate and timely delivery. • Created and maintained new hire training documents• Coordinated quote kickoffs and review of RFQ template before setting up the appropriate meeting.• Analyzed data and compared quotes to any target pricing received from the customer or previous quoting efforts to assess cost effectiveness of the quotes. • Established pricing models for each customer based on agreed parameters, looking for ways to increase margins and revenue for customer quotes.• Set up cost monitoring and reporting systems and procedures.• Managed multiple quotes simultaneously and met/exceeded expected timelines.• Developed and maintained a highly proficient adequacy in Microsoft Excel.

• Created and submitted submittals, transmittals, releases, Potential Change Orders, Contract Amendments, and RFQs.• Communicated with vendors on document and order status. • Maintained Cost to Complete summaries in Excel and Prolog Converge. • Reviewed drawings and plans in Bluebeam.• JD Edwards data entry across two regions.• Planned and executed team building events.

• Answered phones and directed calls internally and externally.• Maintained high level of executive support with the Regional Vice President• Maintained expense reports, credit memos, and data entry for the entire region.

• Assisted customers in product selection.• Achieved top 10% in membership sales and credit card applications consistently• Maintained and organized all sections of product.

• Directed external callers to the appropriate university department.

•Structured and implemented lessons in English grammar and reading comprehension for students between the ages of 4-17 who were learning English as a second language.

• Maintained excellent customer service skills.• Consistently met and exceeded monthly up sale goals. • Organizing and stocked the sales floor.