Kristyn Perilloux Email & Phone Number

Winchester, Va, Us

Winchester, Va, Us

Greater New Orleans Region

As an IT Applications Manager for the Epic Cogito Reporting Team, I play a pivotal role in orchestrating the efficient and effective operation of our Applications group. Collaborating closely with the Director, I assist in planning, coordinating, and troubleshooting a wide range of activities to ensure seamless functionality. My responsibilities encompass:Leveraging my expertise to provide continuous feedback to the Director on project priorities and the ongoing status of work within the Applications team.Establishing and maintaining productive lines of communication between IT Leadership, Operational Leadership, Stakeholders, and Subject Matter Experts (SMEs) to foster a collaborative and professional environment.Earning recognition as a Subject Matter Expert in the assigned applications and system administration domains, contributing to the team's prowess and knowledge.Supporting project workflows with technical expertise, guaranteeing timely and budget-conscious completion of project tasks.Monitoring and upholding analysts' certifications to ensure their readiness in supporting assigned systems, fostering a high standard of skill and knowledge retention.Ensuring seamless project execution by overseeing analysts' adherence to assigned tasks and projects, while effectively delegating support issues to the appropriate staff members.Orchestrating rigorous testing methodologies and tools for application testing, as well as standardizing procedures to enhance operational efficiency and effectiveness.Managing work schedules, on-call rotations, and timekeeping activities, streamlining the team's operations and ensuring a balanced workload.

Greater New Orleans Area

• Team lead for ensuring appropriate access for Epic reporting and reporting distribution groups.• Primary developer for the following Epic applications: Grand Central, Cadence, MyChart, Referrals, Prelude, HIM, Beaker.

Greater New Orleans Region

• Team representative for Facilities Structure Committee.• Received Diamond Customer Service Award Q4 2020 for providing exceptional customer service to end users during the COVID-19 pandemic.• Manages Active Directory security groups for reporting purposes.• Structured reimbursement reports on COVID-19 testing for uninsured patients.

Greater New Orleans Region

• Design and build reports/dashboards to meet the needs of providers, staff, and executive leadership.• Experience in SSMS, SSIS, SSRS, Crystal Reports, Tableau, relational and dimensional databases.• Established Laboratory governance review with operational owners to determine a system approach for Laboratory reporting.• Nominated and accepted to participate in the Rosenblum Healthcare Institute, an organization geared towards young professionals with an interest in exploring and discussing the landscape of healthcare in New Orleans.

New Orleans, La

Reconfigured software workflow to better manage resources and improve customer experience, systems and software updates; software and hardware troubleshooting; networking; database management of confidential client information and client appointments in Mikal software; interviewed, hired and terminated employees; multiple vendor management.

Metairie, Louisiana

Database management of confidential client information and appointments in Millenium software; fiscal and operational management of cash and credit transactions during store open and close; excellent customer service; sales.

Bachelor Of Science - Bs, Applied Computing Systems & Technology (Information Technology Concentration)

Associate Of Applied Science - Aas, Computer Information Technology (Concentration In Technical Specialist)