Kristy Shepherd, M.A. Email & Phone Number

• Facilitate leadership and organizational development training sessions at all levels of the organization using proven adult learning best practices and training methods to meet learning objectives
• Collaborate with leaders across the company and other members of the HR team to facilitate needs-based analysis and establish customized curriculum as needed
• Monitor learner response to training using surveys, feedback, and focus groups and make necessary changes to training materials or facilitation methods
• Partner with a variety of key stakeholders in the planning and execution of Leadership Institute related programs
• Support ongoing professional development experiences for trainers throughout the organization, including workshop opportunities and follow up as needed
• Coordinate and facilitate New Leader Orientation quarterly on rotating basis with training team

Greenville-Spartanburg-Anderson, South Carolina Area

• Recruited by a Faculty colleague to facilitate SMC 201 (on-line course).
• Assist students with curriculum focused on career and soft skills development.

Spartanburg, SC

• Progressively promoted throughout my tenure to the level of Dean, primarily responsible for thedaily operations of the campus teaching clinic for upper level doctoral students.
• Maximized resources and capacity via the effective management and oversight of a $1.5 MillionOperating Budget.
• Brought the college into compliance by building the Title IX Program from scratch includingestablishing official policies, overseeing formal reporting procedures, vetting and procuring onlinetraining software, and.
• Fostered a high-quality learning environment for ~150 Interns at any given time in a customizedfacility designed to serve patients while empowering 10 Doctors/Instructors in diverse spaces thatmet the specific stages.
• Bolstered collaboration and functionality for 6 direct administrative and operational support team.
• Enhanced team capabilities through strategic hiring, onboarding, and training of clinic staff andoutreach support personnel.

Greenville-Spartanburg-Anderson, South Carolina Area

• Continuously met, if not exceeded strategic and departmental goals for things like enrollment and clinic outreach thanks to my technical acumen and utilization of our current/prospective student database (CRM/SIS) to.
• Delivered superior service to faculty, staff, and students by collaborating with colleagues from Enrollment Services, Public Relations, Student Affairs, Financial Aid, and the Registrar.
• Contributed to the development of the Pre-Chiropractic Institute at Spartanburg Community College, serving as the liaison for the College.
• Prioritized continuous improvement initiatives including creating and administering a formal evaluation/survey to first-quarter students to track admission process satisfaction.
• Reduced risk and unnecessary expenditures after establishing relationships with business-support vendors including attorneys, regulatory/topical subject matter experts, auditors, etc.

Greenville-Spartanburg-Anderson, South Carolina Area

• Achieved a 30% attendee-to-applicant conversion rate and an applicant-to-student rate well above industry standards by developing prospective student events including Career Days, Shadowing, and Pride of Sherman Tours.
• As International Student Advisor, built a diverse student body representing over 10 countries and US Territories such as Puerto Rico by providing resources and assistance for everything including international.
• Contributed to the development of the Pre-Chiropractic Institute at Spartanburg Community College, serving as the liaison for the College.
• Prioritized continuous improvement initiatives including creating and administering a formal evaluation/survey to first-quarter students to track admission process satisfaction.

Greenville-Spartanburg-Anderson, South Carolina Area

Greenville-Spartanburg-Anderson, South Carolina Area

• Primarily responsible for the successful daily operations of a popular, high-end 2-story restaurant with a seating capacity of 150, including large private parties of over 100.
• Drove strong profitability and customer experiences by training and leading a staff of 30 employees.
• Supported positive morale and teamwork through a purposeful effort to hire, develop, and retain our people as a cohesive, efficient team.
• Ensured consistent messaging across all staff levels and shifts by conducting daily meetings focusing on specials, scheduled customers/reservations, etc.
• Upheld the high-end reputation for the quality of our food, service, atmosphere, and overall brand with direct interaction with patrons to ensure their satisfactory experience, garner feedback, etc.
• Maintained efficient labor distribution through detailed management of weekly scheduling and headcount to accommodate peak times.

Master Of Arts (Ma), Organizational Leadership

Bachelor Of Science - Bs, Biology

Leadership Spartanburg

Leadership Spartanburg, founded in 1979 by the Spartanburg Area Chamber of Commerce, is a nine-month course designed to better prepare.

Non-Profit Fellows Program