Kristy R. Leo Email and Phone Number

Welcome to the Frugal and Thriving community! I started this group in October 2019 as a way to help others save on everyday essentials, gifts for every celebration, and the occasional splurge-worthy treat! I am so grateful for all of you who have become like a family to me. YOU are the reason I love doing what I do.

• Design workout routines for clients of various ages to help meet their fitness goals • Helping clients achieve a healthy lifestyle and fitness level • Modify exercises for maximum benefits and safety• Conduct orientations for new members

• Maintains office services by organizing office operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.• Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.• Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.• Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.• Completes operational requirements by scheduling and assigning employees; following up on work results.• Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.• Contributes to team effort by accomplishing related results as needed.

To oversee club operations and department personnel in the absence of the General Manager. Contributes to the profitability of the club by implementing membership and retention programs, effective training of staff and ensuring excellent customer service. Supports policies and procedures established by club management. Supervises: Front Desk, Kids Klub, Aquatics, Juice Bar, Facilities and HousekeepingPrimary Functions• Services all members and internal departments by extending excellent customer service at all times. Champions new staff service training and assures adherence to customer service standards across all shifts.• Training and Supervision of Full time, Part time and sub staff.• Schedules and trains Manager on Duty rotations.• Schedules employee shifts, calculates current and anticipated payroll per budget requirements. Fills shifts as needed. • Assist Membership Department with new member sign ups as required. • Maintains department supplies inventory by anticipating needs, placing orders and verifying deliveries.• Continuously informs all club staff of changes in policy, promotions and programs by conducting staff meetings, writing newsletters and/or memos. • Resolves member and employee issues by researching policies and procedures and providing answers. Reports progress or resolutions to Manager. • Operations Manager is on-call as a substitute, and is cross trained to work all areas of the Club. • Works effectively with Program Director by scheduling, preparing, and planning General events.

Assist the General Manager and Operations Director in ensuring the smooth and efficient overall day-to-day operations of the Front Desk.• Oversee front desk staff in the absence of their department head.• Provide excellent customer service per the standards of the fitness/wellness center and assist in situations toensure customer satisfaction.• Ensure department adherence to company policies, procedures and standards to ensure thatguest expectations are exceeded.• Assist in providing staff with ongoing coaching, training and development. •Prepare reports, handle special projects and assignments as required.

Seagrille at the boca beach club

Steak954 at the W Hotel Fort LauderdaleIt is my job to make sure the guest has an amazing dining experience and to fulfill their wants and needs to the best of my abilities. I am great at multi-tasking and can handle comfortably six tables at a time, if necessary can do more. I have been assured outstanding service, with a shopper’s report of 100%. I meet and exceed goals and objectives. Also as a Maitre d’ my responsibilities include customer relations and employee team supervision, I excel in high-pressure and high stress environments, training staff, making reservations, and serving as the restaurants representative to the public.

The Continental At Caesars Casino on the pier

I was a front desk representative of Tilton Fitness. I handled phone calls in a professional and courteous manner and process important information. I greet members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the gym. I worked our recovery shake bar as well, processing retail and concession sales.

As a fine dining server it was my job to make sure the guest had an amazing dining experience and to fulfill their wants and needs to the best of my abilities. I answered and handled business calls, organized seating arrangements for reservations and guided guests to their tables.