Senior Operations Manager
Current• Led the overall manufacturing strategy and operations, implementing lean improvements that increased productivity by 75%.• Implemented the Netsuite ERP system, enhancing inventory management accuracy, improving communications, accountability, demand planning, and manufacturing forecasting.• Managed all logistics and coordinated with customs brokers and freight forwarders for imports and exports totaling over $25M.• Opened and managed four warehouses and two teams (6 employees) at… Show more • Led the overall manufacturing strategy and operations, implementing lean improvements that increased productivity by 75%.• Implemented the Netsuite ERP system, enhancing inventory management accuracy, improving communications, accountability, demand planning, and manufacturing forecasting.• Managed all logistics and coordinated with customs brokers and freight forwarders for imports and exports totaling over $25M.• Opened and managed four warehouses and two teams (6 employees) at our primary facilities, overseeing maintenance and hiring contractors for necessary repairs, improving operational efficiency by 15%.• Created budgets for projects and completed 95% under budget; notably shipped/received 100 truckloads of equipment worth $10M in under a month, ahead of schedule and under budget.• Influenced executive leadership to close an unproductive warehouse, resulting in annual savings of approximately $50,000.• Collaborated cross-functionally to write SOPs, workflows, and implement new software tools, enhancing product quality, customer satisfaction, and accountability.• Processed all sales orders and RMAs in Netsuite, directed production with the warehouse, and efficiently shipped LTL or FTL.• Researched new vendors, orchestrated RFPs, and developed products with new suppliers, increasing quality and reducing material and logistical costs by 5% over the last year.• Managed accounts receivable, accounts payable, and taxes until the finance department was established, collaborating frequently with accounting on historical data, costing, payments, and financial/inventory audits.• Facilitated three office moves as the company grew, including managing security systems, lease negotiations, utilities, property improvements, and daily facility operations, ensuring smooth transitions. Show less