# Managed a team of content writers and worked with developers and SEO analysts to ensure all tasks were completed in a timely manner. # Proofread, signed-off, and published commissioned content to intranet as well as external repositories.# Created content for the clients in the form of blog posts, articles & website content to widen user base.Reviewed the work of junior writers and coached them to develop their reading and writing skills.

# Recognized, interpreted, and evaluated inconsistencies, discrepancies, and inaccuracies in medical dictation and took appropriate action.# Understood medicolegal implications and responsibilities related to the transcription of patient records to protect the patient and business/institution.

# Created a new document management system and associated processes to effectively reduce the turnaround time in finding the relevant information.# Analyzed the training needs of the auditors and liaised with the learning division to prepare on boarding training kit and enforced knowledge management practices.# Constantly engaged with senior management personnel of other satellite offices to apprise them of resourcing requirements and progress of audits.