Kritika GuptaSenior Key Account Manager | Tech Consulting | Relationship Builder | Strategic Solutions🔑 Proven Relationship Builder: As a Senior Key Account Manager with a strong track record in the tech consulting industry, I excel in fostering and nurturing long-term partnerships with key clients. My ability to understand their unique challenges and objectives allows me to provide tailored solutions that drive business growth and client satisfaction.🚀 Driving Revenue Growth: Throughout my career, I have consistently exceeded revenue targets and contributed to the expansion of key accounts. My strategic approach to account management, coupled with a deep understanding of technology trends, enables me to identify opportunities for upselling and cross-selling additional services.💡 Trusted Technology Advisor: I take pride in being a trusted advisor to my clients, providing them with insights into emerging technologies and industry best practices. My expertise in IT consulting and digital transformation allows me to guide clients in making informed decisions that accelerate their business success.🔧 Project Delivery Excellence: With a keen eye for detail and a customer-centric mindset, I oversee the successful delivery of tech consulting projects. By collaborating closely with cross-functional teams, I ensure that projects are executed efficiently, meeting timelines and exceeding expectations.📊 Data-Driven Insights: I leverage data and analytics to gain valuable insights into client needs and preferences. This approach empowers me to make informed decisions, develop data-backed proposals, and continuously improve customer satisfaction levels.🤝 Collaborative Leader: As a collaborative team player, I thrive in dynamic environments that require effective communication and coordination across departments. My ability to build strong internal relationships enhances the overall client experience and project outcomes.💬 Let's Connect: I am passionate about building meaningful connections within the tech consulting community. I am open to networking opportunities, discussing industry trends, and exploring potential partnerships.📈 Driving Business Success: As a Senior Key Account Manager, I am dedicated to achieving mutual success for both clients and my organization. Let's explore how we can collaborate to unlock your business's full potential.Feel free to reach out to me through direct messages on LinkedIn. Let's connect and explore how we can work together to drive innovation, growth, and success in the tech consulting landscape
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Key Account ManagerZeometrixBengaluru, Ka, In
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Senior Key Account Manager - RowVaaas Global Solutions (Uk) Limited Sep 2023 - PresentPune, Maharashtra, IndiaRevenue Growth: Achieve and exceed international key account revenue targets. Implement strategies to drive sales and profitability.Account Retention: Maintain high customer satisfaction and retention rates. Minimize account churn and build long-term relationships.Market Expansion: Identify growth opportunities within existing key accounts. Explore new markets for expanding the company's presence.Cross-Selling and Upselling: Promote additional product or service sales within key accounts. Increase average transaction value.Contract Management: Effectively manage contracts, renewals, and compliance. Negotiate favorable terms for both parties.Customer Relationship Management: Foster strong relationships with key customer stakeholders. Serve as a trusted advisor and primary contact.Market Intelligence: Gather and analyze competitor and industry data. Utilize insights to inform account strategies.Reporting and Analysis: Provide regular account performance reports and forecasts. Analyze data for improvement opportunities. -
Senior Key Account ManagerRadush Technologies Jan 2022 - Aug 2023Bengaluru, Karnataka, IndiaClient Relationship Management: Build and nurture long-term relationships with key clients by understanding their business objectives, challenges, and technology needs. Act as a trusted advisor and strategic consultant to provide tailored solutions that align with their goals.Account Growth and Revenue Generation: Develop account growth strategies to identify opportunities for upselling and cross-selling additional tech consulting services. Collaborate with the sales team to expand the scope of services within the assigned accounts.Needs Analysis and Solution Proposal: Conduct thorough needs assessments with clients to understand their requirements. Collaborate with internal teams to develop comprehensive and customized tech consulting proposals that address the clients' pain points and objectives.Project Management: Oversee the successful delivery of tech consulting projects for key accounts. Work closely with project managers, consultants, and other stakeholders to ensure projects are executed efficiently, on time, and within budget.Client Communication: Maintain regular communication with clients, providing project updates, addressing concerns, and managing expectations. Ensure that the clients' feedback and requirements are effectively communicated to the internal teams.Contract Negotiation: Negotiate contract terms, pricing, and service agreements to achieve mutually beneficial arrangements that align with company goals and profitability.Market Analysis and Competition: Stay informed about industry trends, emerging technologies, and competitors' activities. Use this knowledge to position the company as a leader in tech consulting services and provide insights to clients.Customer Satisfaction: Measure and monitor customer satisfaction levels regularly. Address any issues or challenges promptly to maintain high levels of client satisfaction and loyalty. -
Sales ManagerKulaja Services Llp Aug 2017 - Jan 2022Bengaluru Area, IndiaBusiness Development: Identify and prospect potential B2B clients, including small, medium, and large businesses across various industries. Conduct market research to understand industry trends, competitors, and potential opportunities. Client Acquisition: Generate leads, qualify prospects, and develop strategies to convert them into clients. Deliver sales presentations to showcase the agency's services, benefits, and value propositions effectively. Relationship Management: Build and maintain long-term relationships with clients. Understand their recruitment needs and offer tailored solutions to meet their specific requirements. Account Management: Manage and grow existing client accounts by providing excellent customer service, addressing concerns, and ensuring client satisfaction. Regularly engage with clients to gauge their satisfaction and identify opportunities for improvement. Sales Targets: Set and achieve sales targets and key performance indicators (KPIs) to drive revenue growth and meet company objectives. Negotiation and Pricing: Negotiate contract terms, pricing, and service agreements while ensuring they align with the agency's profitability goals. Collaboration: Collaborate with the agency's recruitment team to understand client requirements fully. Effectively communicate these requirements to the team and provide timely feedback to clients. Sales Strategies: Develop and implement effective sales strategies and action plans to increase the agency's market presence and expand its client base. Reporting: Maintain accurate and up-to-date sales reports, including sales activities, pipeline, and revenue projections. Present regular progress reports to senior management. Industry Knowledge: Stay informed about market trends, changes in recruitment practices, and industry-specific challenges. Use this knowledge to position the agency as a leader in the recruitment space. -
Hr RecruiterKulaja Services Llp Jan 2015 - Aug 2017Bengaluru Area, IndiaHandling end-to-end recruitment cycle for assigned clients.- Interacting with the hiring managers to understand the Job Requirements as well as take help of Search Portals and candidates to understand specifications.- Applied sourcing methods to find the right candidates by leveraging different tools like internal database, job portals (Naukri, Monster, Times), networking sites like LinkedIn and internal referrals.- Short-listing resumes based on the requirements.- Gathering information about candidates (Work experience, present and expected compensation, location/relocation information, work authorization status, Notice Period, availability for the interview, and motivation factors, etc.).
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Hr RecruiterManpowerhiring Jan 2012 - Dec 2014Bengaluru Area, India- Applied sourcing methods to find the right candidates by leveraging different tools like internal database, job portals (Naukri, Monster, Times), networking sites like LinkedIn and internal referrals.- Screening the profiles suitable for the Client's requirement based on the salary offered and experiences in the industry, skills and assignments to be handled.- Short-listing resumes based on the requirements.- Gathering information about candidates (Work experience, present and expected compensation, location/relocation information, work authorization status, Notice Period, availability for the interview, and motivation factors, etc.).- Conducting preliminary round of interviews of candidates before sending their profile to the client by meeting them Face to Face or telephonic round of interview.
Kritika Gupta Education Details
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Marketing And Human Resource -
T.John Institute Of Management And ScienceMarketing/Marketing Management, General
Frequently Asked Questions about Kritika Gupta
What company does Kritika Gupta work for?
Kritika Gupta works for Zeometrix
What is Kritika Gupta's role at the current company?
Kritika Gupta's current role is Key Account Manager.
What schools did Kritika Gupta attend?
Kritika Gupta attended Bangalore University, T.john Institute Of Management And Science.
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Kritika Gupta
Blacklight Gaming Frontend Developer Intern | Unstop Campus Representative '24 & '25 | Oneplus Student Ambassador '23 | Final Year Student, Nit JalandharJalandhar -
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Kritika G.
Sscbs'26 | Coordinator, Apics Sscbs | Piramal Foundation | Deloitte | Junio | Connect Ventures Inc. Usa | Junio | Finx SscbsDelhi, India -
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