Kritika K Email and Phone Number

As Change Implementation Analyst:Managed configuration tickets and change requests, executing build changes in both production and non-production domains.Oversaw Cerner Application management for General Lab and Blood Bank Solutions, ensuring seamless operation and updates.Developed tools tailored to client requirements, enhancing the functionality and efficiency of the solutions.Conducted in-depth investigations into issues, providing timely resolutions and maintaining high client satisfaction.Utilized SQL queries to extract and analyze audit data, supporting data-driven decision-making processes.Collaborated with different teams for General Lab and Blood Bank Solutions, ensuring alignment and optimal outcomes.Provided mentoring and knowledge transfer to new team members, fostering a collaborative and knowledgeable team environment.Monitored key performance indicators (KPIs) using Power BI, contributing to informed management decisions.Maintained a client satisfaction rate of 98%, consistently delivering high-quality service and support.

CRM Analysis (Salesforce):Analyzed Salesforce data, including opportunities and leads, using Excel for in-depth insights.Developed KPIs for active opportunities, win rates, and total leads, using Tableau and Power BI.Designed and implemented dashboards in Tableau and Power BI to visualize and track key performance metrics.Adventure Works Project:Created a comprehensive data model of sales, incorporating combinational charts and building dashboards in Tableau.Calculated critical business metrics such as sales amount, production cost, and profit.Developed pivot tables, bar charts, line charts, pie charts, and combinational charts in Excel for data analysis.Conducted a case study on CO2 emissions, analyzing world CO2 emission data using Power BI.Performed case studies in MySQL, focusing on employee-department relationships and order-customer-salespeople dynamics.

Engaged in trading equity stocks with a focus on short-term, mid-term, and long-term investment strategies.Conducted in-depth technical analysis of chart patterns to identify market trends and potential trading opportunities.Studied price action on a daily basis to make informed decisions and optimize trading performance.Specialized in intraday trading, utilizing a range of technical indicators including RSI, MACD, EMA, DEMA, and HV to enhance trade accuracy and profitability.Consistently monitored market conditions and adjusted strategies to align with changing dynamics.