- Managing a team of 30+ customer service representatives, improving customer satisfaction ratings by 20% through effective service strategies.- Developed and delivered training programs, enhancing product knowledge and service quality.- Oversaw customer inquiries, complaints, and feedback, maintaining high customer retention.- Collaborated across teams to streamline processes and improve the overall customer experience.

Respond to consumer inquiries and grievancesBoost the quality of customer serviceCustomers should be informed about product details and costs.Respond to issues in accordance with Walmart's policy.Take care of return, exchange, and refund concernsBe courteous to clients.assist clients in finding productsRespond politely to client praise and complaints. Ensure that misplaced items are put back in their proper places on the shelves.Keeping your cash drawer in… Show more Respond to consumer inquiries and grievancesBoost the quality of customer serviceCustomers should be informed about product details and costs.Respond to issues in accordance with Walmart's policy.Take care of return, exchange, and refund concernsBe courteous to clients.assist clients in finding productsRespond politely to client praise and complaints. Ensure that misplaced items are put back in their proper places on the shelves.Keeping your cash drawer in balanceTake care of money order requestsAnswer consumer calls, emails, and postal letters.resolving sales inquiriesDeal with consumers via the phone, online, and in person Respond to inquiries from customers promptlyObtain all the data required to respond to product and service enquiries in a suitable manner. Show less

- Collaborated with the creative team to execute visual goals for content, campaigns, and brand initiatives.- Assisted the event committee to ensure successful event execution.- Managed relationships between charities, players, and sponsors.- Led sponsorship activation and supervised event day execution.- Fostered positive relationships with alumni.

Getting and putting client care calls. Keeping up with strong client connections by taking care of various forms of feedback with speed and impressive skill. Settling client grievances, overseeing information base records, drafting status covers client support issues.Construct supportable connections and entrust with client accounts through open and intuitive communication.Keep records of client cooperations, process client records and document archives .Follow correspondence… Show more Getting and putting client care calls. Keeping up with strong client connections by taking care of various forms of feedback with speed and impressive skill. Settling client grievances, overseeing information base records, drafting status covers client support issues.Construct supportable connections and entrust with client accounts through open and intuitive communication.Keep records of client cooperations, process client records and document archives .Follow correspondence methods, rules and arrangementsTake the additional mile to connect with clients. Show less

we're answerable for drawing in and associating with our clients by giving fantastic client support bringing about brand awareness. we're a specialist in item and utilize your insight and experience to teach, illuminate, rouse and closet the client.we were liable for drawing in and interfacing with our clients by giving fantastic client care bringing about brand dedication. we need to be specialist in item and utilize your insight and experience to teach, illuminate, motivate and closet… Show more we're answerable for drawing in and associating with our clients by giving fantastic client support bringing about brand awareness. we're a specialist in item and utilize your insight and experience to teach, illuminate, rouse and closet the client.we were liable for drawing in and interfacing with our clients by giving fantastic client care bringing about brand dedication. we need to be specialist in item and utilize your insight and experience to teach, illuminate, motivate and closet the client. Show less