Kritika Mittal Email and Phone Number
Kritika Mittal personal email
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🔥 APAC Team Lead Recruiter | Talent Acquisition Maverick 🔥Ready to elevate your recruitment game to new heights? Look no further! I'm a dynamic Team Leader in Recruitment at DSS Software Solutions, a powerhouse in IT and non-IT recruitment consulting for the APAC Market. With over four years of relentless pursuit in the trenches of talent acquisition across BPO, IT, and non-IT domains, I'm primed to revolutionize your hiring strategy.Armed with a Bachelor of Business Administration degree from Vinayaka Missions University and backed by certifications in Social Media Marketing and Email Marketing from HubSpot, I'm not just a recruiter - I'm a strategic powerhouse merging the art of talent acquisition with the science of digital marketing.Specializing in the high-octane world of BPO and contact center recruitment, I've conquered the spectrum of roles including Customer Service, Chat Support, Content Reviewer, Technical Support, Digital Marketing, Sales, and Translators. Multilingual talent acquisition is my forte, with a proven track record in sourcing and onboarding top-tier professionals fluent in languages ranging from Korean and Japanese to Mandarin, Cantonese, Thai, Vietnamese, and French.At the helm of recruitment operations, I orchestrate every aspect of the journey from sourcing to hiring, ensuring unparalleled efficiency and sky-high closure rates. Whether it's mastering job portals, navigating stakeholder relationships, or sculpting a culture of relentless excellence within my team, I'm relentless in my pursuit of excellence.With a battle-hardened expertise in navigating end-to-end recruitment life cycles across the globe, I excel in coordinating seamlessly across the dynamic landscapes of APAC, EMEA, and MENA regions. From talent sourcing to crafting compelling job postings and implementing cutting-edge human resources practices, I'm on a mission to connect top-tier talent with unrivaled opportunities while forging enduring partnerships with clients and candidates alike.Ready to supercharge your recruitment strategy? Let's connect and ignite a revolution in talent acquisition together! 🔥🌟
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Team Lead Recruitment And Account ManagerDss Software Solutions Sdn. Bhd.Delhi, India
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Team Lead RecruitmentDss Software Solutions Sdn. Bhd. Jul 2024 - PresentWp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia• Formulate innovative recruitment strategies to attract top-tier talent in BPO, IT, and non-IT domains.• Integrate social media and email marketing techniques to enhance recruitment efforts.• Oversee the sourcing, interviewing, and onboarding processes for diverse roles such as Customer Service, Chat Support, Content Reviewer, Technical Support, Digital Marketing, Sales, and Translators.• Specialize in multilingual talent acquisition, sourcing professionals fluent in Korean, Japanese, Mandarin, Cantonese, Thai, Vietnamese, and French.• Provide training, mentorship, and development opportunities to recruitment team members.• Monitor and evaluate team performance, ensuring high closure rates and recruitment efficiency.• Manage the end-to-end recruitment lifecycle, from job posting to candidate selection.• Ensure seamless coordination across recruitment activities in APAC Market Region.• Develop strong relationships with clients to understand their hiring needs and provide tailored recruitment solutions.• Maintain relationships with candidates to ensure a positive recruitment experience and long-term engagement.• Utilize various job portals and recruitment platforms to source candidates effectively.• Implement cutting-edge human resources practices to improve recruitment and retention rates.• Stay updated on the latest recruitment technologies and tools to streamline operations and improve candidate experiences.• Track key recruitment metrics and provide regular reports to senior management.• Use data-driven insights to make informed decisions and improve recruitment strategies.• Foster a culture of excellence, collaboration, and continuous improvement within the recruitment team.• Encourage and implement feedback from clients and candidates to continuously improve recruitment processes.• Ensure all recruitment activities comply with relevant laws, regulations, and ethical standards. -
Team Lead (Recruitment) & Client ManagerDss Software Solutions Sdn. Bhd. Mar 2023 - Jul 2024Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia• Development and Management of internal and external recruitment strategies.• Ensure maximum efficiency for candidate generation, including search systems• Develop a continuous selling culture within the delivery team• Identify candidates and be involved in all the phases of the recruitment process to ensure maximum close rates• Work jointly with recruiters and oversee the sourcing and screening of candidates, coordinating the interview process, facilitating offers and employment negotiations, and hiring processes of employees• Handle job portals management• Be an advocate for best practice and process-focused approaches in the day-to-day development and management of delivery team members• Being accountable for daily/ weekly/ monthly/ annual goals and expectations including client-specific SLAs and compliance with process• Ensuring all KPIs are set and appropriate, development plans are devised and mentoring is provided as required.• Identifying opportunities for solution growth and driving the team members for the effective performance optimization• Recruiting and Inducting new staff as required, ensuring effective training and onboarding processes minimize disruption to the client and improve time to productivity.• Assessing Recruitment team members on performance ratings, incentives, and development requirements.• Co-ordinate with the Sales team and see that all closed positions are joined successfully• Develop & manage strong consultative relationships with hiring managers & candidates, to generate leads. Solicit referrals from potential talent & internal employees/ recent hires• Acting as an escalation point for issues that arise from the team & identifying optimum solution• Meet hiring goals through the use of effective resource management, thus meeting the performance metrics as defined by the organization• Provide data insights and reports to management, along with proactive strategies and solutions for problem-solving
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Senior Technical Recruitment ConsultantMindpec Solutions Jan 2022 - Feb 2023Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia• Manage and handle all phases of the recruitment process• Assign tasks to the team based on the criticality of the requirement• Create, manage, track and report progress on Recruiting Activities and Managing the recruitment process from Screening to Selection.• Managing existing client accounts, stakeholder management.• Handling vendors for bulk hiring specific to certain clients.• Gathering requirement insights from the Hiring Manager. • Scrutinizing the resumes, interacting with candidates to understand their capabilities, strengths, limitations and suitability to the job opportunities• Developing, implementing, and managing all recruiting, selection, staffing activities and process -
Technical Recruitment ConsultantMindpec Solutions Nov 2020 - Dec 2021Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia• Handling End-to-End recruitment life cycle for APAC region• Managing the recruitment process from Screening to Selection• Scrutinizing the resumes, interacting with candidates to understand their capabilities, strengths, limitations and suitability to the job opportunities• Conducting preliminary interviews• Explain about the salary structure, Tax, cost living, and other details to Resources (Singapore and Malaysia)• Coordinating with the short-listed candidates and scheduling interviews, meetings and facilities across multiple time zones and locations, using a variety of different facilities (i.e. video conference, telephone, Skype, face to face).• Coordinating between the client and the candidate on post interview feedback and updates• Maintaining regular contacts / cordial relationship with candidates and keeping them warm post offer acceptance, until they join.
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It RecruiterFreelance Jun 2020 - Nov 2020• Hands-on experience in the HR field with a full-recruitment life cycle.• Handling Middle and Junior management level recruitments.• Expertise in Recruitment, Sourcing, and Screening.• Handling the Drives and Coordinating with the candidates• Expertise to search for the IT skills like Oracle Apps, SAP, Peoplesoft, java, Backend, Frontend, Python, ASP.net, C#, C++, PHP, SQL, Networking, WCF, Android, IOS, UI, etc.• Self-managed with the ability to work on multiple positions with diverse criteria.• Conducting HR basic interviews to understand the candidate's profile and whether a candidate fits into the organization's criteria or not.• Develop, evolve and maintain effective relationships with candidates and clients.
Kritika Mittal Skills
Kritika Mittal Education Details
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Bachelor Of Business Administration -
Kiit World SchoolCommerce -
Digital Marketing -
Marketing
Frequently Asked Questions about Kritika Mittal
What company does Kritika Mittal work for?
Kritika Mittal works for Dss Software Solutions Sdn. Bhd.
What is Kritika Mittal's role at the current company?
Kritika Mittal's current role is Team Lead Recruitment and Account Manager.
What is Kritika Mittal's email address?
Kritika Mittal's email address is kr****@****ail.com
What schools did Kritika Mittal attend?
Kritika Mittal attended Vinayaka Missions University, Kiit World School, Digital Vidya, Digital Vidya.
What skills is Kritika Mittal known for?
Kritika Mittal has skills like Book Writing, Social Media, Consulting, Children Books, Editor, Proofreading, Concept Development, Book Design, Content Management, Graphic Design, 2d Animation, Digital Media.
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Kritika Mittal
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