Kritika Mittal Email & Phone Number

Delhi, India

Wp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Formulate innovative recruitment strategies to attract top-tier talent in BPO, IT, and non-IT domains.• Integrate social media and email marketing techniques to enhance recruitment efforts.• Oversee the sourcing, interviewing, and onboarding processes for diverse roles such as Customer Service, Chat Support, Content Reviewer, Technical Support, Digital Marketing, Sales, and Translators.• Specialize in multilingual talent acquisition, sourcing professionals fluent in Korean, Japanese, Mandarin, Cantonese, Thai, Vietnamese, and French.• Provide training, mentorship, and development opportunities to recruitment team members.• Monitor and evaluate team performance, ensuring high closure rates and recruitment efficiency.• Manage the end-to-end recruitment lifecycle, from job posting to candidate selection.• Ensure seamless coordination across recruitment activities in APAC Market Region.• Develop strong relationships with clients to understand their hiring needs and provide tailored recruitment solutions.• Maintain relationships with candidates to ensure a positive recruitment experience and long-term engagement.• Utilize various job portals and recruitment platforms to source candidates effectively.• Implement cutting-edge human resources practices to improve recruitment and retention rates.• Stay updated on the latest recruitment technologies and tools to streamline operations and improve candidate experiences.• Track key recruitment metrics and provide regular reports to senior management.• Use data-driven insights to make informed decisions and improve recruitment strategies.• Foster a culture of excellence, collaboration, and continuous improvement within the recruitment team.• Encourage and implement feedback from clients and candidates to continuously improve recruitment processes.• Ensure all recruitment activities comply with relevant laws, regulations, and ethical standards.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Development and Management of internal and external recruitment strategies.• Ensure maximum efficiency for candidate generation, including search systems• Develop a continuous selling culture within the delivery team• Identify candidates and be involved in all the phases of the recruitment process to ensure maximum close rates• Work jointly with recruiters and oversee the sourcing and screening of candidates, coordinating the interview process, facilitating offers and employment negotiations, and hiring processes of employees• Handle job portals management• Be an advocate for best practice and process-focused approaches in the day-to-day development and management of delivery team members• Being accountable for daily/ weekly/ monthly/ annual goals and expectations including client-specific SLAs and compliance with process• Ensuring all KPIs are set and appropriate, development plans are devised and mentoring is provided as required.• Identifying opportunities for solution growth and driving the team members for the effective performance optimization• Recruiting and Inducting new staff as required, ensuring effective training and onboarding processes minimize disruption to the client and improve time to productivity.• Assessing Recruitment team members on performance ratings, incentives, and development requirements.• Co-ordinate with the Sales team and see that all closed positions are joined successfully• Develop & manage strong consultative relationships with hiring managers & candidates, to generate leads. Solicit referrals from potential talent & internal employees/ recent hires• Acting as an escalation point for issues that arise from the team & identifying optimum solution• Meet hiring goals through the use of effective resource management, thus meeting the performance metrics as defined by the organization• Provide data insights and reports to management, along with proactive strategies and solutions for problem-solving

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Manage and handle all phases of the recruitment process• Assign tasks to the team based on the criticality of the requirement• Create, manage, track and report progress on Recruiting Activities and Managing the recruitment process from Screening to Selection.• Managing existing client accounts, stakeholder management.• Handling vendors for bulk hiring specific to certain clients.• Gathering requirement insights from the Hiring Manager. • Scrutinizing the resumes, interacting with candidates to understand their capabilities, strengths, limitations and suitability to the job opportunities• Developing, implementing, and managing all recruiting, selection, staffing activities and process

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Handling End-to-End recruitment life cycle for APAC region• Managing the recruitment process from Screening to Selection• Scrutinizing the resumes, interacting with candidates to understand their capabilities, strengths, limitations and suitability to the job opportunities• Conducting preliminary interviews• Explain about the salary structure, Tax, cost living, and other details to Resources (Singapore and Malaysia)• Coordinating with the short-listed candidates and scheduling interviews, meetings and facilities across multiple time zones and locations, using a variety of different facilities (i.e. video conference, telephone, Skype, face to face).• Coordinating between the client and the candidate on post interview feedback and updates• Maintaining regular contacts / cordial relationship with candidates and keeping them warm post offer acceptance, until they join.

• Hands-on experience in the HR field with a full-recruitment life cycle.• Handling Middle and Junior management level recruitments.• Expertise in Recruitment, Sourcing, and Screening.• Handling the Drives and Coordinating with the candidates• Expertise to search for the IT skills like Oracle Apps, SAP, Peoplesoft, java, Backend, Frontend, Python, ASP.net, C#, C++, PHP, SQL, Networking, WCF, Android, IOS, UI, etc.• Self-managed with the ability to work on multiple positions with diverse criteria.• Conducting HR basic interviews to understand the candidate's profile and whether a candidate fits into the organization's criteria or not.• Develop, evolve and maintain effective relationships with candidates and clients.

Bachelor’S Degree, Bachelor Of Business Administration

Activities and Societies: Debate, Personal Development, DiscussionsComputer Aided Management and Business Management

High School, Commerce

Activities and Societies: Debate, WritingsInter

Certified Social Media Marketing Master Course 3.0 - (Classroom Training), Digital Marketing

Certified Search Engine Marketing Master Course 3.0 - (Classroom Training), Marketing