Kathleen Mccaffrey Smith, Ms Email and Phone Number

CWx Federal Client Ops VAResponsibilities:- Responsible for maintaining EHMR systems, ensure safety of data, and achieve consistent uptime- Perform installation of code, service packages and other software into live production environments- Assist in monthly security patching, server hardening, and vulnerability scanning in Federal environments- Collaborate with Federal clients to ensure that service requests are resolved timely - Perform thorough testing of new solutions, code, and software in non-production environmentsTools used: Zabbix, Citrix, Linux, Oracle, IBM Websphere, Active Directory, VMware, remote hosting, cloud solutions, EHR systems, interface configuration, Nessus, Codex, WAS, Microsoft IIS, PowerShellAwards:Security Starts With Me - Q3 2020 nomination for assisting in reducing vulnerabilities throughout the environments

-Responsible for assisting professors with their coursework, classroom and administering exams-Tutor students in C#, Excel, Access, and SQL, helping them to understand the concepts and application structures-Assist with administrative duties for the Management and Information Technology Office-Assist in recruiting events for the College of Business Masters programs, including educating potential students on the benefits of the program and the long term effects of pursuing a graduate degree-Assist in training and teaching Blackboard to new graduate assistants -Represent the department throughout campus

-Responsible for separation of duties testing and analyzing current access controls-Assisted in SOX, HIPAA, SOC 2, and PCI DSS audits-Worked with cross functional teams to prepare and present audit findings to leadership-learned valuable career and networking skills through learning from senior managers -coordinated and presented information to various organizational teams about the importance of maintaining up to date control records

- Assisted with compliance and underwriting department daily functions - Organized and maintained the compliance database and file index system

-Assisted the Cable Modem Compliance team with ensuring that customers were in compliance with organization standards-Assisted with certifying that metrics were clear and precise-Monitored customer compliance and kept organized documentation-Created business requirement documents and detailed stakeholder lists

Responsible for leading and instructing a group of up to 15 people in John Q Hammons Arena

Responsible for cash and credit card transactions, maintaining a clean environment, cooking food to quality standards and upholding a friendly attitude.