Kelly Roark Email & Phone Number

Santa Clara, Ca, Us

Global cloud capacity management, from the day-to-day evaluation and management to the long-term analysis and forecasting. Design and implementation of capacity utilization models. Operational oversight of all customer migrations. Operational oversight of all hardware lifecycle activity. This role is in a tightly integrated with finance, networking, hardware engineering, site selection, and automation engineering to ensure success for all capacity related operations.

Hanover, Md, Us

Global server and network deployment within Microsoft’s cloud division. Responsible for the organization, project planning, problem resolution, conflict resolution, risk mitigation, and forward planning required for the global expansion.

Redmond, Washington, Us

In this role I managed the people and teams that develop software automation solutions in the Data Center space. I work with other data center professionals to map out the automation strategy and then oversaw the engineering team that developed the corresponding systems. Objectives are automation, tooling, integration and exposure of key data points to avail "actionable views" in the data center space.

Redmond, Washington, Us

Facilites Program Manager overseeing high level deployment projects, power management projects, and infrastructure management projects. In this role, I represented the data center, and worked with a variety of groups, inside and outside of Microsoft, to successfully implement both infrastructure and IT projects that required activity within the data center.

Redmond, Washington, Us

Responsible for all apspects of the IT operations, including budgeting and staff management of the 24x7 data center operations. Specific responsibilities included:- Power management- Deployment management- Interface with Critical Environments operations- Site Operations/Services management

Houston, Texas, Us

Manage 100+ technicians that provide operational services in Microsoft's enterprise data centers. The teams provide the following services:> Site Operations (hw and sw break/fix, firmware upgrades, RAID configuration, network troubleshooting, etc)> Network installation and troubleshooting (nearly 100% Cisco)> Backup/Restore (Legato and Veritas)> New Server deployment

Houston, Texas, Us

Manage and perform SQL operations in this 24x7 (11 person) SQL operations team onsite at Microsoft. Development of tools and scripts to automate our basic functions such as monitoring and backup. Installation, configuration and break/fix of SQLserver 6.5 and 7.0.

Houston, Texas, Us

Onsite at MIcrosoft, I managed a team of operations engineers responsible for deploying, testing and troubleshooting software monitoring/alerting tools in a large scale Windows data center. Technology at the time was CA/Unicenter, Sentry, SNMP, Netview, HP/Openview, and a variety of homegrown apps. Developed batch and perl scripts for tools related functions.

Houston, Texas, Us

Helped buildout the original MSN data center. Responsible for a plethora of operations, from rack mounting servers, to loading OSs to running cables, to application troubleshooting and tools development. Once MSN hit V1 (August 1995) I moved to a heavier customer-facing role. The customers in this case were Microsoft developers, PMs, Operations Engineers, Executive Managers, etc.

Houston, Texas, Us

Repsonsible for all aspects of system administration on both Unix and pre-release NT systems. Also performed testing and “supportability” engineering for the DEC C and DEC C++ compilers. Also, performed hardware upgrade services for early versions of DEC’s Alpha chip.

Houston, Texas, Us

My first job out of college! I worked for Digital Equipment Corporation doing OS and network technical support. The OS was VMS, the networking technology was primarily VMS clustering, DECnet, LAT.