Katie Robison Email & Phone Number

Bridgeville, Pa, Us

Pittsburgh, Pennsylvania, United States

Digital payments expert focusing on EBPP, e-lockbox, and merchant services.

Greater Pittsburgh Area

Responsible for end-to-end business and financial results in addition to existing functionality, product development, and managing external vendor relationships for PayerExpress, PNC’s Electronic Bill Payment and Presentment solutionDrive development of product-specific marketing initiatives and manage the roll-out and pricing for product enhancements

Greater Pittsburgh Area

Work with Product Owners and Managers on communication strategy including writing and coordinating internal and external communications with marketing and content management teams to meet release deadlines in an agile environmentDrive development of product-specific marketing initiatives such as email marketing campaigns and a digital flipbookConduct product pilots including identifying participants and soliciting and managing feedbackPlan yearly User Group Conference and quarterly calls for over 500 clients including agendas, speakers, and logistics

Greater Pittsburgh Area

PINACLE subject matter expert; Provide in-depth PINACLE product knowledge to sales partners to support pursuing new business in addition to finding revenue growth opportunities for existing businessPerform numerous PINACLE product demonstrations a month as part of the sales process with the objective of closing new business opportunities, including defining solution options based on product knowledge and business requirements

Coach - Mt. Lebanon Middle School Field Hockey (2016-2019)Assistant Coach - Pittsburgh Youth Lacrosse (2017)Assistant Coach - Intrepid Club Lacrosse Travel Middle School Team (2013-2014)JV Coach - Upper St. Clair High School Women's Lacrosse Team (2010-2013)Varsity Head Coach - Upper St. Clair High School Women's Field Hockey Team (2009-2013)

Greater Pittsburgh Area

Support Regional VP with day to day operations and strategic planning by tracking and monitoring weekly company growth, revenue, and employee performance with help of Salesforce, SharePoint, SmartSearch CRM, and SAP Fieldglass; Reports are used in monthly calls with company executivesImport 75+ weekly contract employee expenses in Concur travel management system for faster and more accurate reimbursements and billingUse of JD Edwards payrolling software to answer employee questions about pay and expenses to ensure employee satisfaction

Oakland Campus

Coordinated and promoted monthly educational and networking events for local business owners and leaders to continually engage 400+ members ensuring satisfaction and high retention ratesImplemented new initiatives such as a semiannual Open House recruitment event which had a 90% conversion rate and a quarterly new member breakfast which resulted in higher engagement and retention of new membersAnalyzed website metrics, trends, and survey data to revamp email marketing communications resulting in 10% higher open and click through ratesManaged $25,000+ event budgets by coordinating with speakers and outside vendors for programs and eventsIncreased membership by 15% annually through networking, referrals, and outside eventsSkilled in the use of Office Suite, WordPress, Google Analytics, MailChimp, Survey Monkey, Qualtrics, and DonorPro CRM

Maintained 15 local and national accounts; Worked with internal recruiters and outside hiring managers to place technical and professional personnelHired 250+ employees annually; Negotiated salary requirements, acted as liaison between client and employee and coordinated and scheduled all interviews, pre-employment screens, orientations, and start datesImproved hiring procedure with more efficient drug screening and paperwork process. Contract employees were able to start assignments on average 3 days soonerManaged a $15M+ yearly account; Processed and maintained candidate and client records in internal databaseBuilt and maintained relationships with new and existing clients by demonstrating excellent client and customer service in a fast paced environment

Aided in underwriting loans in excess of one million dollars and contributed to marketing Escrow and 1031 Exchange projects.

Master Of Business Administration (M.B.A.), Marketing, Digital Media

Activities and Societies: Global Research Practicum - Brazil

B.S. Marketing, International Business

Activities and Societies: Gamma Phi Beta, THON, Intramural Sports, Study Abroad - Dublin, Ireland, Spring 2007