Kieran Roberts Email & Phone Number

London, Gb

London, England, United Kingdom

Steer, coach and inspire a cohort of 24 self-employed travel sales consultants, surpassing sales benchmarks and cultivating a culture of continuous growth and ambition• Team Leadership & Coaching: Provide consistent guidance, feedback, and mentorship to travel sales consultants, cultivating a culture of continuous learning, motivation, and ambition. • Stakeholder Communication: Maintain open channels of communication with company leadership, marketing, and operations teams, fostering a collaborative environment that aligns with overarching company objectives.• Performance Monitoring: Utilize advanced analytics and key performance indicators to regularly assess consultant performance, identify trends, and adjust strategies as necessary to maximize sales.• Consultant Onboarding: Spearhead an effective onboarding process for new consultants, ensuring they are equipped with the tools, knowledge, and support necessary to succeed from day one.• Sales Strategy Execution: Design and implement tailored sales strategies that cater to the unique challenges and opportunities of the travel industry, ensuring adaptability in the face of market fluctuations.

London, England, United Kingdom

Founded, organized, and hosted the “A Night in The Clouds” Live Music and Networking Event facilitated every 2 months and participated by 200+ attendees, successfully providing a platform for up-and-coming artists to cultivate industry exposure. • Operations Management: Strategized, executed, and managed front-to-back functions to drive a successful “A Night in The Clouds” event, utilizing a proactive approach to drive efficient operations and provide enjoyable event experiences.• Cross-Functional Leadership: Single-handedly managed a diverse team of performers, caterers, production staff, safety and security personnel, and stakeholders to ensure successful and smooth event execution. • Marketing Expertise: Maximized attendee engagement by utilizing diverse autonomous event and marketing tools, including Mailchimp and Marketo, to streamline communications and event promotion. • Attention to Detail: Maintained a sharp focus on details to achieve optimal brand representation and create an immersive networking experience for attendees, resulting in successful connections and lasting impressions.

Remote

Supervises 20 remote sales representatives to achieve weekly sales targets and KPIs, leveraging effective coaching and motivational strategies to exceed the weekly revenue target of $50K. • Sales Leadership: Empowers and mentors a team of 20 remote sales representatives to surpass weekly and monthly sales targets and KPIs, while upholding strong professionalism, strong work ethics, goal-driven culture, and SOP compliance. • Remote Strategy: Devises and executes well-rounded sales strategies to enhance individual/collective team performance crucial in championing sales success while navigating challenges in a remote environment. • Team Enablement: Conducts regular performance evaluations to maximize team strengths and accommodate improvement areas, actively optimizing sales resources to boost team productivity and success.• Data Analytics & Reporting: Generates daily and weekly detailed data reports on team sales performance and progress to provide senior management with concise and actionable insights. • Market Research: Maintains abreast of the ever-changing business landscape, market trends, and competition, adapting coaching and motivational strategies to provide valuable feedback and enhance sales strategies and results.

London, United Kingdom

Managed lead generation and pipeline management to contribute to the solution selling for a high-value technological event systems• Lead Prospecting: Accurately and consistently identified and qualified high-conversion prospects to expand Cvent’s customer base, driving new business growth and increasing revenue.• Sales Mastery: Leveraged 360 sales techniques in closing deals for a complex and robust, high-value technological event systems, demonstrating a keen ability to understand and convey technical product specifications to potential clients.• Target Achievement: Consistently achieved and exceeded ambitious targets in a challenging and always-evolving sales environment, showcasing strong grasp of the sales playbook to achieve results and deliver success.• Product Demonstration: Produced immersive product demos through online webinars, face-to-face meetings, and private prospect dinners, showcasing communication and technical competence in elevating product features and benefits to potential clients.• Negotiation: Negotiated with executive-level prospects (CEO's, CFO's, heads of departments) to close sales, demonstrating a persuasive and professional demeanor and the ability to adapt to different negotiation styles and personalities.• Industry Engagement: Attended industry events, trade exhibitions, conferences, and meetings to present Cvent’s product feature to potential clients and, building valuable industry relationships while staying informed of market trends and developments.

Kingston Upon Thames, United Kingdom

Guildford, United Kingdom

Provided grounds to demonstrate and execute precise analytical skills, strong mathematical understanding, problem solving, possessing strong initiative, providing customer service, handling constant confidential data, completing complex tasks daily and more. This role has improved my professionalism and strengthened my attention to detail. Involved;- Responsible for all opening and closing bank procedures- All machine maintenance tasks, and running both till and back of house operations- Serving customers and handling all types of queries - Promoting Barclays products and building rapports with customers- Ensuring customer had positive memorable experiences within the branch

London, United Kingdom

London, United Kingdom

Terrence Higgins Trust is a sexual health charity and as an Educator (at the age of 16 at the time) my role involved teaching the importance of sexual health and sexual safety to other young people. This involved me going into schools, colleges, libraries etc and talking to big groups of young people; teaching, demonstrating and engaging with vasts amounts of people about such sensitive topics. This role strengthened my confidence from the beginning, it taught me how to build trust with customers and people to ensure truthful and honest responses as well as knowing that the advice i provided was heard.