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Eric Krock Email & Phone Number

Delighting leading manufacturers, one new insight at a time! at Arch Systems
Location: Sunnyvale, California, United States 19 work roles 2 schools
1 work email found @archsys.io 6 phones found area 408, 650, and 217 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 6 phones

Work email e****@archsys.io
Direct phone (408) ***-****
LinkedIn Profile matched
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Current company
Role
Delighting leading manufacturers, one new insight at a time!
Location
Sunnyvale, California, United States

Who is Eric Krock? Overview

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Quick answer

Eric Krock is listed as Delighting leading manufacturers, one new insight at a time! at Arch Systems, based in Sunnyvale, California, United States. AeroLeads shows a work email signal at archsys.io, phone signal with area code 408, 650, 217, and a matched LinkedIn profile for Eric Krock.

Eric Krock previously worked as Director of Sales Engineering and Enablement at Arch Systems and Senior Manager, Sales Engineering and Enablement at Arch Systems. Eric Krock holds B.S., Computer Science from Stanford University.

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Email format at Arch Systems

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{first_initial}{last}@archsys.io
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Profile bio

About Eric Krock

Guides teams to make evidence-based choices to delight on-strategy customers. Experience writing user stories, leading Agile teams, defining innovative cloud-based solutions and mobile apps, running customer development, seeking product-market fit, growing revenue, and scaling solutions.

Listed skills include Product Management, Saas, Enterprise Software, Product Marketing, and 44 others.

Current workplace

Eric Krock's current company

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Arch Systems
Arch Systems
Delighting leading manufacturers, one new insight at a time!
AeroLeads page
19 roles

Eric Krock work experience

A career timeline built from the work history available for this profile.

Director Of Sales Engineering And Enablement

Current

Palo Alto, California, US

Leading a team of sales engineers who are empowering discrete manufacturers to see their assembly lines and standalone machines in real-time and apply data mining to optimize operational efficiency.

Jul 2024 - Present

Senior Manager, Sales Engineering And Enablement

Palo Alto, California, US

Empowering leading discrete manufacturers to see their assembly lines and standalone machines in real-time and apply data mining to optimize operational efficiency.

Jun 2023 - Jul 2024

Senior Product Manager

Palo Alto, California, US

Leading product management and customer development for ArchFX React, our discrete manufacturing downtime tracking solution.

Oct 2022 - Jun 2023

Head Of Product

Palo Alto, California, US

  • Established product function at Arch and supported move into manufacturing data mining.
  • Defined, delivered, and matured flagship Global KPIs Solution and worked closely with stakeholders at global manufacturers to earn references and renewals.
  • Matured diverse data analytics offerings built on Qlik, Grafana, and batch reports.
  • Managed relationships with largest customers including regular executive briefings.
  • Transitioned company from waterfall to Agile methodology, speeding development.
  • Wrote security FAQs and enabled company to pass all customer security reviews.
Jun 2019 - Oct 2022

Senior Product Manager

Arm

Cambridge, Cambs, GB

  • Grew IoT partner program by 50%, developed new program architecture, and launched new services to increase partner engagement and satisfaction.
  • Met with over 50 IoT partners to gather requirements, then revamped partner program to apply best practices and focus investment for higher ROI.
  • Created personas, user stories, and product plans for Partner Search, Design Wins Registry, Partner Networking Directory, board/module analytics, and partner and internal management dashboards, then worked.
  • Quantified cost of service delivery to balance cost recovery and ROI in pricing.
  • Worked with strategic partners to develop new solutions and demos for major events.
  • Created and edited partner newsletter to increase awareness of new initiatives.
Jan 2017 - Apr 2019

Vice President Of Product Management

New York, New York, US

  • Developed cloud-based solutions for chronic disease management and clinical research.
  • Led customer, market, and competitive research to develop business model and positioning.
  • In partnership with Apple and Mount Sinai Health, defined and launched Asthma Health ResearchKit iOS mHealth app for clinical research study of asthma published in Nature BioTechnology.
  • Performed user interviews to identify needs and usability tests to validate offerings.
  • Developed HIPAA-compliant platform for commercial chronic disease management including web-based Clinician Dashboard for care teams to monitor patient health, then developed and launched COPD Navigator iOS mobile app.
  • Hired and led team of product managers and designers to grow company's product suite.
Jul 2014 - Jun 2016

Director Of Product Marketing

San Jose, CA, US

  • Grew and matured marketing function at SaaS IT operations management solution provider.
  • Led analyst program resulting in company winning Gartner Cool Vendor Award for 2014.
  • Led web site redesigns. Halved bounce rate; doubled sessions; increased pages per session, duration, and uniques by 150%; raised page views by 176%; and increased conversions by 10x.
  • Hired senior marketing manager and managed local and offshore contractors and staff.
  • Led implementation of marketing tools and lead generation efforts including webinars, email marketing, promotions, and direct mail that yielded new leads, POCs, and signed customers.
  • Led creation of marketing content including messaging platform, press releases, blog, presentations, data sheets, solution briefs, webinars, customer testimonials, and case studies.
Dec 2012 - Jun 2014

Director Of Product Management

San Francisco, CA, US

  • Revamped product management function, shifted team to Agile methodology, and delivered company’s first iOS and Android apps, obtaining hundreds of thousands of users.
  • Defined migration path for legacy PHP product to new Ruby on Rails implementation.
  • Defined MVP and launched innovative new mobile-first features like map-based search.
  • Updated privacy policy and obtained European Union Safe Harbor certification.
Apr 2012 - Dec 2012

Senior Principal Consultant And Trainer

Dover, Delaware, US

  • Created educational materials and training courses at leading Silicon Valley product management consultancy.
  • Presented introductions to Agile project management and social media marketing at SV Product Camp 2012.
  • Contributed chapter to book "42 Rules of Product Management."
  • Created, marketed, and delivered new “Social Media Marketing Boot Camp” course.
Aug 2011 - Apr 2012

Co-Founder

Voximate
  • Developed new SaaS solution for Agile project management and enterprise collaboration.
  • Gathered customer requirements, defined solution, and wrote user stories and road map.
  • Performed market, competitive, and pricing analysis against competing solutions.
  • Recruited private beta testers and managed private beta program and usability testing.
  • Blog named one of top 200 Agile blogs for 2011 by AgileScout.com and selected for AllTop.
Feb 2009 - Sep 2011

Vice President Of Product

San Francisco, CA, US

  • Revamped product definition and delivery process, then launched new local business listings offering to network of 200+ media partners.
  • Defined release planning schedule, patch release criteria, feature drop process, and bug triage criteria, reducing regressions and increasing on-time feature delivery.
  • Rapidly developed six-month product roadmap and user stories for paid local business listings, search, analytics, fraud filtering, promotions and discounting, viral marketing, and sales force enablement.
  • Rapidly built team by hiring product manager, program manager, and contractors for design, professional services, and channel marketing.
May 2008 - Nov 2008

Director Of Product Management

Reston, Virginia (VA), US

  • Defined, delivered, and launched new enterprise video content delivery network (CDN), then supported successful spin-out of Kontiki when VeriSign divested communications businesses.
  • Developed market segmentation, product requirements document, product plan, pricing, service level agreement, standard direct and reseller contracts, worldwide deployment plan, staffing plan, positioning, white papers.
  • Coordinated deployment to eight data centers in U.S., Europe, and Asia.
  • Launched new CDN product and obtained reference customers for media and enterprise.
Mar 2006 - May 2008

Director Of Product Management

Kontiki Inc. (Now Kollective Technology)
  • Enabled company to win AOL, Avanade, BBC, Sky TV, GM, Coke, and Wachovia, increase revenue 125%, and achieve profitability, resulting in acquisition by VeriSign.
  • Redefined product lifecycle process and road map, then delivered 13 on-time releases, achieving dramatic increases in customer and employee satisfaction.
  • Contributed to closing $8.6 million third round of funding for company.
  • Led successful PC Week product review effort that achieved “good” or “excellent” ratings in all areas.
Apr 2004 - Mar 2006

Senior Sales Engineer

Kontiki Inc.
  • Technical lead on account team that won Kontiki's largest deals to date (Ernst and Young worldwide 110,000 seat license and Verizon), clinching company's leadership in the enterprise.
  • Led security, network, and deployment reviews and pilots for wins at E&Y and Verizon.
Oct 2002 - Apr 2004

Group Product Manager

Kontiki Inc.
  • Defined and delivered secure enterprise grid delivery solution for video, enabling first media and enterprise customer wins.
  • Program and product manager for 1.0 client, which won PC Magazine Editor’s Choice as “Best Download Accelerator,” and 2.0 release focused on enterprise enablement. Both releases shipped on time.
  • Wrote all company white papers; covered security and network platform.
Feb 2001 - Sep 2002

Group Product Manager For Tools And Components

Dulles, Virginia, US

  • Brought to market the Gecko browser engine now used in Firefox and Mozilla and obtained overwhelmingly positive reviews for size, speed, rendering, backward compatibility, and standards compliance.
  • Delivered Gecko on time to spec for Netscape 6, Mozilla, and Gateway Connected Appliance with Instant AOL (winner of best consumer product at Comdex).
  • Hired product manager and team of 3 evangelists and support engineers.
  • Created volunteer evangelism program to promote standards compliance; successfully reversed “IE only” trend and ensured that Mozilla can still be used to browse the web today.
Apr 2000 - Feb 2001

Senior Product Manager

Dulles, Virginia, US

  • Successfully positioned Netscape as leader in standards compliance in spite of three unanswered IE product releases during this period.
  • Defined requirements and plan for embedding Gecko in Netscape 6, Gateway Connected Appliance, and other browsers and appliances.
  • Managed standards support (HTML, XML, CSS1/2, DOM1/2, RDF, XHTML), JavaScript, Java, Plug-in API, and embedding.
  • Wrote White Paper on Netscape Gecko Technologies, Netscape Standards Challenge, and press releases on mozilla.org momentum, Gecko momentum, and Netscape Gecko Technologies.
  • Developed BugAThon and outsourced most QA analysis to volunteers.
Feb 1999 - Apr 2000

Senior Technology Evangelist

Dulles, Virginia, US

  • Successfully promoted adoption of JavaScript, Java, and Dynamic HTML by web developers worldwide.
  • Wrote and edited TechVision columns, TechNotes, presentations, articles, and sample code.
  • Initiated use of streaming audio presentations for developer education.
  • Presented at industry conferences worldwide, including Java World Tour.
Dec 1996 - Feb 1999

Technology Evangelist

US

  • Opened Japanese subsidiary and served as technical marketing and training lead.
  • Transferred development technology to 15 distributors.
  • Achieved highest sales ratio worldwide for SDK and SGML products.
  • Wrote product extensions that became standard features.
Jun 1992 - Dec 1996
2 education records

Eric Krock education

B.S., Computer Science

Stanford University

B.A., Japanese

Stanford University
FAQ

Frequently asked questions about Eric Krock

Quick answers generated from the profile data available on this page.

What company does Eric Krock work for?

Eric Krock works for Arch Systems.

What is Eric Krock's role at Arch Systems?

Eric Krock is listed as Delighting leading manufacturers, one new insight at a time! at Arch Systems.

What is Eric Krock's email address?

AeroLeads has found 1 work email signal at @archsys.io for Eric Krock at Arch Systems.

What is Eric Krock's phone number?

AeroLeads has found 6 phone signal(s) with area code 408, 650, 217 for Eric Krock at Arch Systems.

Where is Eric Krock based?

Eric Krock is based in Sunnyvale, California, United States while working with Arch Systems.

What companies has Eric Krock worked for?

Eric Krock has worked for Arch Systems, Arm, Lifemap Solutions Inc., Vistara, and Couchsurfing International.

How can I contact Eric Krock?

You can use AeroLeads to view verified contact signals for Eric Krock at Arch Systems, including work email, phone, and LinkedIn data when available.

What schools did Eric Krock attend?

Eric Krock holds B.S., Computer Science from Stanford University.

What skills is Eric Krock known for?

Eric Krock is listed with skills including Product Management, Saas, Enterprise Software, Product Marketing, Agile Methodologies, Project Management, Strategy, and Mobile Applications.

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