Karen Rose Email & Phone Number

Canada

SALES OPERATIONS & HOSPITAL ANALYST (2008 - 2009)Reported to the VP Strategic Marketing. Responsible for managing the master sales database (including all reporting) and the tender submission process for hospital buying groupsDeveloped an automated tender management system that resulted in the enhancement and streamlining of the entire tender submission.

HOSPITAL & SPECIALTY PRODUCTS ASSOCIATE (2007 - 2008)Reported to the Director, Specialty Generics and Hospital products. Managed the tender submission process for hospital buying groups and provided customer service support for specialty products and key accountsManaged tender preparation process and submission for various multiple product RFP.

Reported to Supervisor, Sales Analysis - Finance. Maintained sales reporting system: database integrity, consolidation of data, validation and entry. Generated various sales/management reports. Identified and made recommendations for operational efficiency of systems and processesDeveloped new reports and database functions with programmer assistance to.

Reported to the Manager, Sales Operations. Supervised a team of four sales administrators providing guidance for day to day functions. Assisted in the setup and training of Quebec branch.Collaborated with developer to create a new sales database ensuring tracking of relevant sales information and accuracy of dataProcessed and managed monthly FFS and O&A.

Reported to Director, Sales Operations. Provided support to 20+ sales reps throughout Canada. Developed a tracking log to monitor incentive program payments including rebate processing, tracking and distribution resulting in transparency in the analysis of cost-of-businessAdministration of various additional customer incentive programsLiaised between.

Sales and service of digital voice recording devicesPerformed general office management and customer/sales support including Inventory control, AR/AP and invoicing, import/export management, maintenance tracking, management of sales tools and office supplies and order processing

Provided support for team of 12+ sales reps and two sales leaders throughout Ontario. Maintained sales info, provided quotations, handled inbound calls, generated weekly sales reports and set-up new client accounts.