Kurt Rosenfeld Email & Phone Number

Burlington, MA, US

Burlington, MA, US

• Founder and P&L manager of multi-million Business Intelligence Consulting Practice:serving multiple industries (financial, retail, manufacturing, health care, education) and multiple business domains (sales, marketing.
• Built a team of technical sales and delivery experts recruiting top individuals from industry and global consulting firms. Developed organization and financial processes.
• Personally engage with strategic customers and provide hands-on leadership in complex engagements
• Define go-to-market opportunities and technology alliances and established key vendor relationships (SAP, Oracle, Informatica, Qlik, Tableau)

Burlington, MA, US

• Recruited by company founders to organize the consulting activities of this growing technology consulting firm specializing in virtualization, high availability data centers, network security, web infrastructure and.
• Sold, wrote proposals, and secured 7-figure opportunities during intense IT recession.
• Overhauled the 24x7 support service with focus on processes (service level goals), program offerings and pricing.
• Recruited top-line consulting personnel. Developed consultant job families, engagement procedures, proposal templates, time and billing processes, and financial plans.

US

• Appointed by a leading international law firm to overhaul the IT function and assert the firm as a technology leader, capable of supporting the rapid business growth. Improved purchasing, asset and vendor management.
• Implementation of a new secure 1,300 PC network supporting remote access, implementation of new legal tools impacting millions of legacy documents.
• Major upgrades to Billing, Finance, Portfolio Trust Accounting, and Document management applications.
• New help desk system, e-mail system (secure and virus proof), enterprise storage system, web access to the Trust portfolio accounting system.
• Upgrade of data networks to IP switching technology with fault-tolerant wide area connections, implementation of new telephony ACD system.

Boston, MA, US

• Created the Product Architecture Group and hired all senior analysts and architects. Responsible for functional and technical design, and extensive buy-versus-build analysis of imaging, workflow, and call-center.
• Re-directed a struggling $10m customer automation system for Fidelity’s large volume customer service operations (still remains the core customer service system today). Awarded a US patent 5,999,910 for the design.
• Directed all technical aspects of a custom high volume check image processing system (retail customer statements use this today).
• Designed and implemented a high volume bullet-proof customer identification system for use across all retail channels (automated voice, call-center, web).
• Designed business rules architecture for a major re-design of a trade order processing system. Identified, contracted and directed external specialists in this field.

Palo Alto, CA, US

• Specialist consulting for strategic customers in support of the company’s northeast sales operation. Consistently helped the division exceed goals and received multiple achievement awards. Two of the largest wins were.
• Developed trade interface prototype that convinced major US regional stock exchange to adopt Sun technology. Established an intimate understanding of the exchange’s trade/data systems and developed trading application.
• Developed event driven financial data transfer automation service for a financial firm’s back-office reconciliation function.

Houston, Texas, US

• Application implementation and technology consulting to fortune 500 clients:
• Conducted functional analysis, acceptance testing and data conversion planning of a $20m Healthcare record keeping system.
• Protocol analysis and conformance testing of numerous manufacturing automation products being integrated by General Motors.