Customer Engineer
CurrentI take on additional tasks, one of which is to expand Lutron’s business in Western Canada. I work with the inside and spec sales team to reach out to customers with legacy systems in Western Canada and demonstrate the value of an upgrade. I have continued to work closely with the local Reps and electrical contractors to build relationships and support the reps to steer new projects Lutron’s way. I also continue to acquire qualifications in legacy systems to help reduce customers’ system downtime and the need for out of territory travel to support the request