Systems Administrator / Supervisor
Current- Experience with S2S IPSec tunnel configurations, Traffic shaping rules, VoIP Prioritizations, Static routes, LAN/WAN firewall rules, packet analysis, DMZ configuration, and network deployments.
- VLAN planning and deployment, Switchport configuration including Trunk/Acccess ports, Native VLANs and Voice Vlans.
- Create and analyze heatmaps with onsite technicians in order to optimize wireless networks for clients
- Provide Tier-2/3 escalation support
- Diagnose and resolve complex network issues to restore seamless operations following network outages, ensuring uninterrupted connectivity and data flow.
- Serve as Liaison between various departments and third party vendors to provide efficient restoration of service.