K. Reid Partlow

K. Reid Partlow Email and Phone Number

Technology Leader | Process Improver | Strategic Thinker | Entrepreneur @ PogoZone Internet Services
K. Reid Partlow's Location
Lynden, Washington, United States, United States
K. Reid Partlow's Contact Details

K. Reid Partlow personal email

n/a
About K. Reid Partlow

I’m an accomplished technology executive who has built a strong track record of success in developing highly functional teams, implementing great technology, and applying sound business processes. Over the course of my career, I have continually demonstrated my skill for partnering with stakeholders at all levels to create scalable solutions to achieve shared business goals and continually build a foundation of success. As the organization's chief technologist, I am committed to knowing the latest technologies, enterprise architectures, and industry best practices to develop IT strategies targeted at overcoming operational challenges of any complexity. As a respected leader, I am skilled at building and mentoring cohesive teams that continually exceed organizational expectations. My focus is on creating a culture that promotes customer service, innovation, collaboration, and professional development as the primary keys to achieving excellence.A few of my core strengths include:Customer Service ExcellenceBusiness Strategy & DirectionSenior-Level LeadershipTeam Building & ManagementStaff Training, Coaching & MentoringCross-Functional CollaborationProject ManagementBudgeting & Cost ControlComplex Problem-SolvingSystems Architecture & DesignScalable Enterprise ArchitectureContinuous Process ImprovementIT Infrastructure OptimizationTechnical TroubleshootingBusiness ContinuityDisaster Recovery PlanningIT Security Operations & Monitoring

K. Reid Partlow's Current Company Details
PogoZone Internet Services

Pogozone Internet Services

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Technology Leader | Process Improver | Strategic Thinker | Entrepreneur
K. Reid Partlow Work Experience Details
  • Lynden Door Family Of Companies
    Vice President Technology
    Lynden Door Family Of Companies Jun 2022 - Present
    Technology leader for the Lynden Door Family of Companies, working to build and develop technology teams that provide business applications, and infrastructure to each of the companies in support for continued growth.Core Responsibilities: Hiring, mentoring, and leading a high-performing IT department focused on meeting the needs of multiple businesses experiencing continuous expansion and change. Collaborating with senior and executive leaders to influence high-level decisions and future state business operations through key enterprise IT initiatives and projects.Guiding in-house and external software development for ERP and related business systems. Leading cross-functional teams through continuous improvement initiatives and capital project implementations to enhance operational processes. Forecasting business IT needs, designing technical strategies, developing technology budgets, building staffing requirements, and authorizing IT related expenditures. Providing IT vendor management and negotiating contracts for all telecom, internet, infrastructure, and software services. Writing detailed disaster recovery plans and security policies, security reviews, and training documents for IT systems & processes.
  • Lynden Door Family Of Companies
    Corporate Director Of Information Technology (It)
    Lynden Door Family Of Companies Apr 2013 - Jun 2022
    As head of IT for the Lynden Door Family of Companies, I had the opportunity to build the IT department from the ground up and scale IT operations as the organization has grown from a US-base manufacturing business with 175 employees to a nine-company US and Canadian group with 1,000+ staff. Notable Achievements:I architected and implemented a $1MM white box network, offering increased bandwidth, dramatically improved uptimes, additional security zones, and monitoring via internal systems and a virtual Security Operations Center. The new spine/leaf network provides an Operational Technology platform for manufacturing automation, and EVPN technology to isolate and protect core IT applications. When Covid-19 forced the shutdown of Lynden Door’s office’s, I led the move of 300+ employees to remote work via VPN’s, Microsoft Terminal Services, Apache Guacamole, and MS Teams within three days. My work received high praise at all levels due to the effectiveness of employees being able to work remotely with little time to prepare.
  • Lynden Door Family Of Companies
    Network Manager
    Lynden Door Family Of Companies Nov 2007 - Apr 2013
    I continued to be promoted by the company becoming the IT Network Manager assuming ownership of organizational networks, telecommunications, and servers. Some duties and accomplishments in my role were: Introduced next generation virtualization capabilities to reduce the IT infrastructure’s physical footprint by over 85%.Championed multiple new software and infrastructure systems to continue building best-in-class IT enterprise architecture and increasing return on investment (ROI).Developed the annual IT department budget, purchased key assets & services, and managed IT vendor relationships and performance.Built and administered all aspects of the company's office and manufacturing networks, including the design of network infrastructure and the configuration of all switches, routers, firewalls and VPNs. Adeptly prioritized helpdesk requests, assigning personnel to resolve issues and carefully tracking projects to ensure timely completion.
  • Lynden Door Family Of Companies
    Information Technologist
    Lynden Door Family Of Companies Sep 2002 - Nov 2007
    I was brought onboard initially as an Inside Customer Service Specialist, before being fast-tracked to an IT leadership role and being integrally involved in building the IT organization and spearheading major technology improvements. Key contributions:Successfully co-leading team that implemented the new iSeries (AS400) ERP system to support the expansion into multiple companies, including the drafting of standard operating procedures (SOP's) and training personnel on best practices for utilizing the system.Devising and implementing a campus-wide optic fiber network to link the ERP system with manufacturing’s internal production operational systems.Streamlining vendor management through centralized IT purchasing using Dell and CDW solutions, which cut costs and sped up ordering.Identified and brought in Cerberus IT Helpdesk system to streamline IT requests/incident responses and ensure resolutions.
  • Lynden Door Family Of Companies
    Customer Service Representative
    Lynden Door Family Of Companies Jul 2002 - Nov 2002
  • Pogozone Internet Services
    Board Director/Vice President
    Pogozone Internet Services Nov 2007 - Present
    With a three other partners I acquired PogoZone's assets and customers in 2007, joining the Board of Directors, as well as becoming the group’s Network Architect and Senior Technical Officer. I have been Instrumental in revenue growing by 41x since the acquisition, with the customer portfolio increasing from 200 initially to over 4000 currently. Some duties and accomplishments are: Providing strategic direction for the company as a current board member to ensure continued profitability and growth.Taking a lead in acquiring regional competitors, have already completed several M&A’s and integrated several internet service provider networks into a single PogoZone autonomous system number (ASN).Enabling a significant increase in network capabilities by transitioning the ISP into an ARIN Autonomous System, using eBGP to implement multi-homing with an array of transit providers, and upgrading from a legacy Layer 2 to a Layer 3 network.Expanding the ISP from its original Whatcom County service area to one also servicing customers in Skagit, Snohomish, San Juan, and King counties, which has been the key component for company growth.Providing oversight to the 24x7x365 daily operations and support of hosted cloud and SaaS services and internet offerings through a geographically diverse ISP network.Instrumenting the creation, hiring, and training of a Philippines network support division to improve customer service resolution times and user experience outside regular US business hours.
  • Klamath Christian Center
    Director Of Campus Ministries
    Klamath Christian Center Dec 2000 - Oct 2001
    After being elected President of the Oregon Tech University Christian Fellowship club, Klamath Christian Center (KCC) offered me the job of Director of Campus Ministries to assist me with my on-campus ministry goals while meeting my financial needs. As part of my director role, I continued to preside over the student led Christian Fellowship club on campus as club president and directly led a team of eight club officers. Together, we grew attendance in the club from 30 to 80 students over a single school year. Other duties included:Organizing on-campus worship services and Bible studies. Coordinating outreach and meetings with other church college groups in the Klamath Falls area. Meeting bi-weekly with the KCC church board and pastoral staff reporting on the state of college campus ministries.

K. Reid Partlow Skills

Telecommunications System Administration Ip Networking Leadership Management Active Directory Wireless Servers Strategic Planning It Management Integration Bgp Firewalls Customer Service Project Management Budgeting Erp Windows Server Microsoft Sql Server Dns Vpn Doors Databases Troubleshooting Vendor Management Internet Services It Strategy It Operations Fiber Optics Disaster Recovery Linux Php Mysql Mikrotik Ospf Voip Database Design Network Architecture Hiring Sip Trunking Team Building Security Business Process Improvement

K. Reid Partlow Education Details

  • Eastern Washington University
    Eastern Washington University
    Mba - Organizational Leadership
  • Oregon Institute Of Technology
    Oregon Institute Of Technology
    Bachelor Of Science - Information Technology (It)
  • Whatcom Community College
    Whatcom Community College
    General

Frequently Asked Questions about K. Reid Partlow

What company does K. Reid Partlow work for?

K. Reid Partlow works for Pogozone Internet Services

What is K. Reid Partlow's role at the current company?

K. Reid Partlow's current role is Technology Leader | Process Improver | Strategic Thinker | Entrepreneur.

What is K. Reid Partlow's email address?

K. Reid Partlow's email address is re****@****one.com

What is K. Reid Partlow's direct phone number?

K. Reid Partlow's direct phone number is +136035*****

What schools did K. Reid Partlow attend?

K. Reid Partlow attended Eastern Washington University, Oregon Institute Of Technology, Whatcom Community College.

What skills is K. Reid Partlow known for?

K. Reid Partlow has skills like Telecommunications, System Administration, Ip, Networking, Leadership, Management, Active Directory, Wireless, Servers, Strategic Planning, It Management, Integration.

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