Kenneth Perez Salazar Email & Phone Number

Estados Unidos

• Interpret and implement quality assurance standards and procedures• Evaluate adequacy of quality assurance standards• Plan, conduct and monitor testing and inspection of Software Products to ensure finished product quality• Investigate customer complaints and non-conformance issues• Collect and compile statistical quality data• Develop, recommend and monitor corrective and preventive actions• Identify training needs and organize training interventions to meet quality standards• Monitor risk management activities• Assure ongoing compliance with quality and industry regulatory requirements

Estados Unidos

• Plan and oversee inspection and testing of our core software product to confirm quality conformance to specifications and quality deliverables• Assist operations and local quality function in tracking, documenting, and reporting quality on our product• Analyze and investigate Product Onwer complaints or reported quality issues to ensure closure in accordance with the desired vision of the company and stakeholders• Monitor risk-management procedures, and maintain and analyze possible issues on the product, identifying and reporting recurring issues to management and product development• Provide training and support to quality assurance team on systems, policies, procedures, and core processes• Worked with Agile framework during my time on the company

Estados Unidos

• Working together with a Quality Assurance (QA) team to assess product problems and brainstorm solutions• Estimating time involved in assuring our product’s quality• Meeting project deadlines• Writing and reviewing testing plans• Suggesting improvements to company processes to prevent future mistakes during the product life cycle• Communicating to the team existing defects and how to prevent them in future products• Reporting discovered defects to the developers and help with the bug reproduction and possible ideas on how to fix them • Applying technical skills related to the product being tested (knowledge of programming languages to software QA, knowledge of management techniques, etc.)• Conforming to regulations and international standards when it comes to testing and quality assurance• Worked with Agile framework during my time on the company

Costa Rica

• Create quality measurements to track improvement in products• Execute quality improvement testing and activities• Develop quality assurance standards and company processes• Adhere to industry quality and product development life cycle practices• Ensure products meet customer expectations and demand• Create reports documenting errors and issues for fixing• Work closely with the development team to improve existing products• Maintain standards for reliability and performance of production