Kenneth Perez Salazar Email & Phone Number

Estados Unidos

• Interpret and implement quality assurance standards and procedures
• Evaluate adequacy of quality assurance standards
• Plan, conduct and monitor testing and inspection of Software Products to ensure finished product quality
• Investigate customer complaints and non-conformance issues
• Collect and compile statistical quality data
• Develop, recommend and monitor corrective and preventive actions

Estados Unidos

• Plan and oversee inspection and testing of our core software product to confirm quality conformance to specifications and quality deliverables
• Assist operations and local quality function in tracking, documenting, and reporting quality on our product
• Analyze and investigate Product Onwer complaints or reported quality issues to ensure closure in accordance with the desired vision of the company and stakeholders
• Monitor risk-management procedures, and maintain and analyze possible issues on the product, identifying and reporting recurring issues to management and product development
• Provide training and support to quality assurance team on systems, policies, procedures, and core processes
• Worked with Agile framework during my time on the company

Estados Unidos

• Working together with a Quality Assurance (QA) team to assess product problems and brainstorm solutions
• Estimating time involved in assuring our product’s quality
• Meeting project deadlines
• Writing and reviewing testing plans
• Suggesting improvements to company processes to prevent future mistakes during the product life cycle
• Communicating to the team existing defects and how to prevent them in future products

Costa Rica

• Create quality measurements to track improvement in products
• Execute quality improvement testing and activities
• Develop quality assurance standards and company processes
• Adhere to industry quality and product development life cycle practices
• Ensure products meet customer expectations and demand
• Create reports documenting errors and issues for fixing