- Develop or participate in short to long range strategic plans for overall operations and/orsystems/networks/software/applications/security information technologies.- Applies systems analysis techniques and procedures, including consulting with users, todetermine hardware, software or system functional specifications- Design, develop, document, analyze, create, test or modify computer systems or programs,including prototypes, based on and related to user or system design specifications- Design, document, test, create or modify computer programs related to machine operatingsystems- Serve as unit or project leader, directing and reviewing activities of project group members.Serve as a technology/operations advisor.- Plan for integration and development of computing resources and advise individuals anddepartments on systems/networks/software/applications/security and the interaction ofvarious systems on all computing platforms

- Initiate, design and lead promotional campaigns with internal marketing experts and business partners to achieve revenue targets- Identify new business opportunities to help a company improve profitability- Interact with business development leaders to identify new strategies for business development

- Provide technical support for computers and peripherals both hardware and software and record information through the LANDesk Service Desk ticketing system- Trouble-shoot issues and maintain hardware/software within the RIT infrastructure- The ability to prioritize a workload which includes immediate response tickets, routine tickets, and short \ long term projects- Recommend solutions for improving productivity and quality support

- Provide technical support for computers and peripherals both hardware and software and record information through the LANDesk Service Desk ticketing system- Trouble-shoot issues and maintain hardware/software within the RIT infrastructure- The ability to prioritize a workload which includes immediate response tickets, routine tickets, and short \ long term projects- Recommend solutions for improving productivity and quality support

- Assigning students to RIT housing- Preparing assignment reports

- Provide technical support for computers and peripherals both hardware and software and record information through the LANDesk Service Desk ticketing system- Trouble-shoot issues and maintain hardware/software within the RIT infrastructure- The ability to prioritize a workload which includes immediate response tickets, routine tickets, and short \ long term projects- Recommend solutions for improving productivity and quality support

- Assigning students to RIT housing- Preparing assignment reports

- Providing support over a phone, e-mail or in-person to RIT students- Giving tours of RIT's Residence Halls to potential students

- Advise the Major of Osijek about maintaining and developing computer and information infrastructure in City of Osijek- Evaluate projects in the IT field in the City of Osijek- Propose strategies to improve conditions for IT companies in the City- Work with IT professionals active in the community on improving the access to education

- Assisting technicians during interventions- Trouble-shooting issues on our network with higher lever technicians- On-call emergency interventions

- Contract prolongation- Downgrading and upgrading services- Everything was done in Microsoft Navision and Oracle Siebel CRM*This was a month-long assignment

• Maintaining employee and department directories • Diagnosing and solving hardware/software faults• Providing support(procedural documentation and relevant reports)

- Providing assistance to employees of City of Zagreb for learning the new IT system which is being implemented- Making records of bugs in the system*This was a 3 month-long project

- Designed, implemented and maintained networks for small businesses- Advised on and sold computer equipment to fit business needs- Provided troubleshooting and repair services for clients

- Assisting technicians during interventions- Trouble-shooting issues on our network with higher lever technicians- On-call emergency interventions

- Computer repairs (hardware and software) - Computer sales - Small networks implementation and maintenance - Consulting for small companies

- Operate recording and ingest systems, and computer-based systems- Operate automation playlist and play to air server systems- Prepare the studio for show recordings and live shows - Monitor on-air signals for quality control- Prepare and check programming material for on-air playback