Kyle Strong Email & Phone Number

Folsom, California, United States

Toronto, Ontario, Canada

-Implemented and supported event data collection, tracking and reporting solutions for multiple enterprise clients.-Ensured that no client churned related to the COVID-19 pandemic.-Built custom roll-up reporting solution for facilitating enterprise client reporting needs.-Manage client relationships to ensure the highest degree of customer satisfaction.-Consistently meet deadlines.-Work with customers to determine and measure key business objectives.-Communicate customer feedback to engineering to drive further product innovation.

Toronto, Canada Area

-Work with directly with CEO to compile and build all reporting for successful dilutive and non-dilutive funding rounds.-Rebuilt and implemented full integrated marketing and sales stack technologies, to manage and report on entire sales funnel (Salesforce, Hubspot, Google Apps, etc.).-Researched and implemented process for application, reporting and appropriation of funds related to PPP and CEWS programs to support staffing throughout COVID-19 pandemic. -Substantially decreased annual software platform spend by streamlining process’ and better utilization of the remaining platforms.-Manage revenue tracking, invoicing, revenue deferral process, and financial reporting.-Develop and manage marketing, sales, and post sales process’ to ensure all stages of the customer lifecycle operated efficiently.-Implement Tableau as a central data hub for all investor and departmental reporting needs.

Roseville, Ca

-Direct involvement in closing multiple enterprise media and eCommerce deals.-Implemented tailored machine learning solutions to directly integrate with enterprise client technology stack.-Be a leading technical resource on sales calls to ensure our product is a good fit for the prospect.-Be a platform expert who can quickly and clearly address all prospect questions. -Be a primary contact for existing customers and their technical support needs.-Assist in expanding and growing existing customers to maximize the scope and size of our contracts.-Build and administrate our Salesforce environment and sales technology stack.

Roseville, Ca

Work directly with customers and engineers to implement solutions for issues experienced in our product. Deep level analysis on bugs and issues as they arise in customer accounts. Maintain a professional and courteous relationship in all interactions.

Roseville, Ca

Work directly with customers to implement solutions for desired workflows. Diagnose and repair issues as they arise in customer accounts. Maintain a professional and courteous relationship in all interactions.

Roseville, Ca

Work directly with customers to implement solutions for desired workflows. Diagnose and repair issues as they arise in customer accounts. Maintain a professional and courteous relationship in all interactions.

Folsom, Ca

Oversaw marketing and development strategies. Maintained a constant goal of increasing community awareness and revenue. Maintained relationships with donor base.