Kurt Tomicich Email & Phone Number

Brentwood, Ca, Us

Pleasant Hill, California, United States

Small/medium business and residential contractor addressing IT related needs including backup and disaster recovery planning, software/hardware troubleshooting, LAN/WAN design and implementation, WinTel server and workstation setup & troubleshooting, process recommendation and implementation, data and phone wiring, Lotus Notes database design & Domino Server hosting, providing on-site and remote support. Utilizing an in-house customized version of Act for Notes for CRM and Help Desk task management.

Brentwood, Ca

Involved in all aspects of the business’s operations. Responsible for IT infrastructure maintenance and enhancement. Oversaw departmental managers and was responsible for coaching/motivating staff members at every level. Opened a new office, responsible for interacting with contractors and directed IT infrastructure specification and implementation. Assisted in opening two retail stores. Directed creation and implementation of HR processes and standards. Managed and directed web designer's efforts. Managed a project to maximize Search Engine Optimization (SEO) for the online shopping site. Acted as Building Manager and, sometimes, a handyman.

Started as Technical Inside Sales and Customer Service dealing with filtration, fluid clarification, and air compression/drying for the Semiconductor and Biopharmaceutical industries. Supporting and advancing the company’s data systems developed into my full time job, making me responsible for the entire Information Technology infrastructure. Expanded computer operations from six networked workstations at one location to a wide area network with over 150 users at nine connected office locations across the Western United States, including 65 field sales representatives accessing corporate resources from remote locations. Rendered technical assistance, provided help desk support and trained company employees on software applications, system use, and maintenance of their workstations, laptops and peripherals. Performed computer hardware repair, system enhancements, software installation, and upgrades of software and operating systems. Developed plans and strategies for increased functionality and departmental efficiency. Advised upper management and made recommendations regarding infrastructure design and workstation upgrades/enhancements. Led a staff of three in-house technicians and coordinated with technical consultants working at satellite offices. Served as Technical Writer/Editor for written procedures for all tasks performed by members of the IT Department for ISO certification. Specified and implemented IT infrastructure for the relocation of Headquarters to a new building. Streamlined and integrated IT processes of five companies acquired by Flow Solutions. Designed custom applications in Lotus Notes and FileMaker Pro.

Hayward, Ca

Performed work assignments at various departments throughout the plant and gained a comprehensive understanding of the can manufacturing industry. Monitored product output during operation and inspected final product to ensure high standards of quality and adherence to specifications. Redesigned many quality assurance forms to improve ease of understanding and use. Attended “Process of Continuous Improvement” training and implemented project findings to increase productivity and reduce spoilage. Fostered communication between departments to quickly resolve problems with product development, manufacturing and quality control processes.

Certificate (Honors), Computer Networking

High School