David Kruger Email & Phone Number

New Zealand

A Construction Programme & Projects Manager role at New Zealand Blood Service, responsible for successfully planning, coordinating, and managing a multi-year, multi-stage redevelopment, construction, and refurbishment programme of work with multiple concurrent project streams, at its Auckland Hub facility, incorporating the National Office, Donor Centre, Logistics, Processing, and associated Laboratory facilities.As the primary interface between NZ Blood’s internal stakeholders, its landlord, principal architects, engineers, construction contractors, and council, my role is to ensure the delivery of the programme & its various project streams against agreed objectives, balancing scope, quality, time, and budget, while prioritising the minimisation of negative impacts on ongoing operational imperatives in a brownfields environment. Responsibilities include build-operate Facilities & Services Management during warrantee period.Completed and in-progress project streams include the Design, Tender, Construction, Fit-out/Installation, and Operational Transitioning/Occupation of new:• Executive, Administration & Support Services open-plan office & meeting room facilities• Atrium & Staff Cafeteria, featuring an award-winning, bespoke skylight double-story roof• Bespoke Staff Training facilities• Staff Changeroom, Shower & Bathroom facilities• Blood Donation Floor & related Blood Donor facilities• Blood Products Processing & Manufacturing Laboratories• Therapeutic Suites• Logistics Storerooms, Service Yard & Ring Road for Delivery Trucks & Couriers• Door, Gate, Intercom & CCTV Security System• Building Management System• Bespoke Heating, Ventilation, Air-Conditioning, & Refrigeration Plant• Passenger & Goods elevators• Bespoke Generator & Fuel Tank facilities• Bespoke UPS Battery facilities• Server & Networking Rooms• Seismic Strengthening of the Building Structure• Electric Vehicle Charging Stations• Site Vehicle & Pedestrian Traffic Safety Management

New Zealand

Softsource initially contracted my services in September 2012 to deliver a 3-month programme of work for the replacement of a Cisco-based VoIP telecommunications system with a Microsoft/Polycom alternative, along with other concurrently running ICT infrastructure upgrade projects, at one of the largest petroleum refineries in the southern hemisphere. Based on the success of this progamme of work, Softsource extended my contract for a further 9 months and subsequently renewed it annually for the next five years (2013-2017). During this time, I served as its Senior Programme and Projects Manager, overseeing and managing various ICT Business Enablement projects concurrently throughout New Zealand.In this role, I collaborated extensively with ICT managers from various industries within New Zealand, helping them refine and execute their ICT roadmaps through the implementation of fit-for-purpose technology programmes in line with best practices, enabling their respective organizations to achieve their ICT maturity and resiliency goals and objectives.I assembled and coordinated the efforts of engineering delivery and support teams, working closely with external service providers to ensure a smooth programme delivery during implementation and post-implementation Business-as-Usual (BAU) support.Services Delivered:- Program & portfolio management- Pipeline & prioritisation management- Resource scheduling- Change management- Consultant Selection & Engagement- Tendering & Contract Management- Interior Fit-out management- Project Programming & Coordination- Tenancy Relocation Coordination- Network Upgrades (WAN/LAN/WIFI)- Cloud Migrations (Data/Email/Voice/Services)- Server Upgrades- Storage Upgrades- Security & Threat Management Systems Implementation- Installation of infrastructure and move management- Multi-site programs- Asset analysis- Technical due diligence

New Zealand

As an ICT Manager of Projects & Operations at Kinetic (formerly NZBus/goBus), the largest bus operator in Australia & New Zealand, I was tasked with building a new highly efficient IT Department and to manage a programme of highly complex, concurrent project streams, focusing on enhancing operational maturity, competence, and resilience within a 12-month period.This included refreshing aging IT infrastructure, leading custom application development, and implementing IT service management processes & best practices.My role encompassed programme & projects management, enterprise IT governance, service delivery, quality management, infrastructure architecture design, vendor & financial management, and personnel management.I built a highly skilled IT team adept at problem resolution, fostering maturity in an environment with complex, closely coupled, and undocumented systems, ensuring continuous delivery of business-as-usual information and technology services in a 24/7 operational environment, demanding exceptional resilience.Concurrent Project Streams:• Office fitout for team expansion• Datacentre Redundancy upgrades• Hyper-V Server Farm upgrades• Server Hardware & SAN Storage environment upgrades• Virtualization of Oracle Database Server Infrastructure (OracleVM)• Roll-out of the Procurement Cloud Service (Unimarket) and integration with the internal Financial Management System (TechnologyOne Financials)• Rationalisation and licensing compliance of software installations and renegotiation of the Microsoft Enterprise Licensing Agreement• Roll-out of Microsoft InTune & Office365 Cloud Services• Countrywide Desktop hardware refresh & Windows/Office rollout & Staff Training• Countrywide Multifunctional Printer Device Infrastructure refreshDirect Reports & Vendors:2x ICT Service Desk Staff3x ICT Infrastructure Support Staff3x ICT Applications Support Staff4x ICT Application Development Staff3x Business Analyst Staff17x primary service providers.

South Africa

24-Month engagement as IT Infrastructure Manager (Projects & Operations) - recruiting & building an effect IT Service Management team of 20 direct reports & concurrently managing a programme of more than 15 major infrastructure refresh projects.Concurrent Project Streams Included:- Build new Datacentre as mirror hot-standby DR / load balancing site- Rollout new Call Centre Management / Voice Recording Telephony System- Integrate Insurance Policy Management System with Call Centre Management System- Integrate Electronic Document Repository System with Insurance Policy Management System- Deploy new SAN Server Storage Infrastructure at 3 Data Centres- Virtualise entire Server Infrastructure of 236 standalone servers- Upgrade Active Directory / Windows Server Environment from 2000/2003 to 2008R2- Upgrade Oracle Database Servers from Oracle 8i to Oracle 11g- Consolidate / Upgrade Standalone MSSQL Database Servers from 2000/2005 to a 2008R2 Cluster- Replace SendMail with Exchange Server 2010 with failover to two datacenters- Hardware refresh / upgrade 500 Desktops to Windows 7 and Office 2010- Refresh of Multifunctional Printer Device Infrastructure of 106 units- Deploy Branch Servers and Networking Infrastructure at 37 branch offices- Upgrade WAN Infrastructure consisting of 37 branch office & 5 regional datacenters from Frame-Relay to MPLS- Licensing compliance of all software & renegotiate MS Enterprise Licensing Agreement- Rollout MS SCCM, SCOM, DPM, SCSM, SCVMM and TMG- Rollout frameworks for the Governance of Enterprise IT (COBIT), IT Service Management (ITIL) and an IT Service Continuity Plan (ITSCM)Direct Reports & Vendors:- 5 x Unit Team Leaders- 3 x Service Desk Staff- 3 x Server & Desktop Support Staff- 3 x Applications Support Staff- 3 x Network & Telephony Staff- 1 x Facilities & Data Centre Staff- 1 x Business Analyst Staff- 1 x Procurement and Configuration Administrator Staff- 23x primary service providers.

South Africa

At Ingenious Business Solutions, a subsidiary of Vigilant Asset Holdings, I simultaneously fulfilled the roles of Director of Property and Development and Program Manager of the Enterprise Program Management Office (EPMO) for five years. My primary duties encompassed overseeing the property portfolio of the Vigilant group, comprising seven companies and 40+ property trusts, while also managing the EPMO.As part of my role as Director of Property and Development, I formulated and executed a comprehensive five-year strategy, spanning property construction and acquisition, through to leasing and facilities management, with financial management and reporting at its core.Beyond managing leasing, rentals, and maintenance services, my role involved coordinating property refurbishments which was managed within the EPMO. As the primary point of contact for external landlords and tenants, I ensured compliance with lease terms, managing rent reviews and renewals, terminating contracts, and swiftly addressing any arising issues. I liaised with third-party service providers, prioritizing quality property and facilities maintenance, overseeing their contractual commitments and consistently seeking areas for service improvement.Capitalizing on my substantial IT background, I initiated and oversaw the early stages of an IT Enterprise Governance framework within the EPMO for the Vigilant group. This critical program of work included the developing of a governance structure, instituting auditing and risk management controls, and formulating an IT service continuity plan.In summary, my strategic direction, management of property portfolio development, financial oversight, and program management at the EPMO were instrumental to the success of the Vigilant group. I ensured that the financial goals of the property portfolio were consistently met and report, while also managing facilities and back-office support related programs of work as part of the EPMO.

18 Month engagement as Senior IT Projects Manager, to concurrently manage 4 major infrastructure refresh projects and to also act as the Lead Technical consultant and later on as the acting IT Infrastructure Manager. The main purpose of the projects was to consolidate and replace old technology with technology that would render substantial operation cost saving. The original business benefits of these projects were still being realised 6 years later when I was again contracted to Iemas (now iMasFinance) for a second time, in order to manage similar and larger projects.Projects included:- Rollout of VOIP Avaya Telephone System at 5 Regional Office with inter-connectivity and failover capabilities- Consolidation and refresh of Printing, Scanning and Copier Infrastructure consisting of 336 units- Upgrade of Insurance Policy Management System at 23 branch offices- Hardware refresh and upgrade of 274 Desktops to Windows XP and MS Office 2003

South Africa

Initially a 36 Month engagement to direct and manage a program of IT related projects, ranging from Hardware Refresh projects to Rollout of In-house Developed Short-term Insurance Software at Client sites in locations across Africa and the Middle-East. After successful implementation of the projects, the roll evolved into IT Operations Management, and I was tasked with the management of the operational and fiscal activities of the IT department, and with the planning and development of systems and procedures to improve the operating quality and efficiency of the department and to supervise staff in accordance with company policies and procedures. Other duties were to recruit, train, supervise, and evaluate technical staff.Projects included:- Relocate entire Datacentre to new Head Office- Relocate entire Datacentre to new Regional Office- Deployment of IT Server Infrastructure for Insurance Policy Management System at brokerage partners across Africa / Middle-East- Upgrading of Exchange Server 4 to 5.5- Upgrade of Active Directory and Windows Server Environment from mixed NT3.51 and NT4 to 2000- Upgrade of Oracle Database Servers from Oracle 7 to Oracle 8i- Hardware refresh and upgrade of 76 Desktops to Windows 2000 and MS Office 2000- Implementation of a Virtual Development Environment for 34 Software Developers located across Africa / Middle-East to collaborate effectively and work on projects concurrently, sharing the same source code and backend databases

South Africa

4 Month engagement as the IT Projects Manager, to manage two IT related projects to perform Y2K health-checks on the IT Infrastructure and optimise it based upon the results obtained from the health-check. These included the upgrade of the server and networking infrastructure and desktop PCs used by the 62 software developers working for the organisation. Crux Technologies (Pty) Limited changed its name to Maven Technologies (Pty) Limited, and extended a new contract to me for a further three years, based on the success of these two projects.Projects included:- IT Infrastructure Y2K Health Check- IT Infrastructure Optimisation

South Africa

14 Month engagement as Junior IT Project Manager, to manage a variety of software development projects to address specific client requirements. Select and implement the best suitable Technology Infrastructure to host developed applications. Manage of Projects from start to completion. This included the deployment of IT Server Infrastructure for Health Case Worker Management System at brokerage partners across South Africa.

Fixed term 20 month contract as a Junior Project Coordinator at the mobile pensions payments division of the First National Bank Limited, Cash Paymaster Services, to manage a variety of IT Infrastructure projects, to support newly awarded contracts for the payment of pensioners living in rural locations within the Northern and North-western regions of South Africa, as well as the new Regional Office in the Gauteng province of South Africa.Projects included:- Relocate entire Datacentre to new Regional Office- Rollout of new Branch Server and Networking Infrastructure at 14 branch offices- Deployment of Mobile IT and Automatic Teller-Machine Infrastructure across the Northern and North-western regions of South Africa- Upgrade of Active Directory and Windows Server Environment from NT3.51 and NT4- Hardware refresh and upgrade of 134 Desktops to Windows 95 and MS Office 97

Specialization In Leadership & Management, Current

Master'S Degree In Business Management, Current