Account Manager
Current*Managing a Team of 8 individuals, overseeing their daily tasks and ensuring efficient workflow*Employed Amazon Marketplace skills to drive brand awareness and boost conversions through high-quality product listings, A+ Content, and Amazon PPC*Built partnerships with new Clients by developing POAs and implementing successful brand launch, brand registry, listing creation, and advertising strategies on Amazon*Established efficient point of contact with Clients to assess project needs, and developed and implemented strategic plans to achieve client's goals and expectations*Developed summaries and communicated progress of monthly and quarterly initiatives to the Client and worked together to address and respond to issues and roadblocks*Established positive and effective communication among Clients, Team, and Organization Leadership, reducing miscommunications and missed deadlines*Implemented process improvement to shape organizational culture, optimized procedures for higher efficiency to reduce downtime and financial loss*Introduced new methods, practices, and systems to reduce turnaround time while identifying and resolving unauthorized, unsafe, or ineffective practices*Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies