Krunal Patel Email & Phone Number

Experienced in account management with a demonstrated history of working in the information technology and services industry. Skilled in Microsoft Word, Communication, Customer Relationship Management (CRM).KEY RESPONSIBLITIES:• Responsible for performing billing functions ensuring billing is completed in a timely and Accurate manner, minimizing rebills, credits, client calls and complaints provide resolution of billing discrepancies and issues and track payment information.• Performing Bill run to generate invoices and review all manual invoices accurately and ensure the invoices are delivered to the customer on timely manner for payments.• Conduct research and analysis to provide resolution of billing discrepancies & issues.• Enter new clients and delete clients from database and update product database.• Regular Follow-ups, Educating, Coordinating with Sales before processing in to billing system.• Cross verifying the credit amount and reason submitted.SUMMARY OF SKILLS:• Maintain product code price sheets and client files in an organized manner.• Adept in customers handling, process management & improvements.• Demonstrated ability to work independently as required and building relationships across team and evaluate situations properly.• Ensures all work is carried out and documented in accordance with required standards, methods and process.SKILLS:Billing Operations, Quickbook, PaySimple, Payment Processing, CRM, Microsoft Office, Remote Access, VOIP Calling, Customer Interaction,