Krunal Kamleshkumar Email & Phone Number

London, GB

London Area, United Kingdom

London, England, United Kingdom

• Enhanced customer service skills by monitoring behaviour, serving pleasantly, managing queues and maintaining a positive environment.
• Strengthened team working and communication skills by working closely with cinema staff and management.
• Enhanced observational skills by patrolling for piracy, quality control and safety.
• Improved problem-solving abilities by addressing customer complaints and queries promptly.

London Area, United Kingdom

• Creating new ticket types and price cards to meet business needs and marketing strategies.
• Analysing current pricing strategies to develop and implement new ticket prices.
• Managing and ensuring expired price cards and tickets are accurately identified and inactivated.
• Using Vista software to link and un-link price cards to cinema, ensuring accurate pricing.
• Handling large amount of data efficiently and accurately while maintaining uniformity in records to ensure reliable data for reporting and analysis.
• Collaborating with commercial and IT team to ensure the project is on the right track and the pricing information is accurately reflected.

• Developed troubleshooting skills while providing IT support to staff and customers.
• Honed technical skills by fixing hardware and software issues.
• Strengthened leadership skills by leading the team.
• Improved team building by fostering a positive environment within the team.
• Gained organising skills by managing and coordinating team activities.
• Negotiated and developed sales strategies to increase sales to meet targets.

Ealing Broadway

• Resolved customer inquiries and complaints promptly and empathetically.
• Established enduring customer relationships and guided them in their purchases and promotions.
• Ability to work under pressure while working in a fast-paced environment.
• Skilled in teamwork and establishing good communication in a busy environment.
• Great customer service skills provided fast and efficient service to all customers.

London, United Kingdom

• Collaborated with a college team to develop Malaria Battle a gaming app for Amazon and Comic Relief.
• Developed a digital engagement strategy to engage young people with Comic Relief to establish a world without poverty.
• Enhanced presentation skills by presenting the Malaria Battle idea to Amazon and Comic Relief.
• Engaged in different activities with Amazon and met recruiters

Bachelor'S Degree, Computer Science, 2.1

Diploma, Mechatronics, Robotics, And Automation Engineering, Distinction Level 1

Btec Extended Diploma Level 3, Information Technology, D*D*D