Krunal Mehta

Krunal Mehta Email and Phone Number

Senior Director - Sales Operations, Delivery and Customer Success @ Comcast Business
Denver, CO, US
Krunal Mehta's Location
Denver Metropolitan Area, United States
About Krunal Mehta

As the Senior Director of Technical Account Management at Comcast Business, my role revolves around leading a robust team dedicated to delivering exceptional support to our top-tier managed services clients. Through strategic collaborations across service assurance teams and fostering strong client relationships, we have secured high satisfaction and retention rates, which are pivotal to our business growth.With expertise in driving business development strategy and advancing network infrastructure, my competencies lie in implementing cutting-edge solutions that resonate with the dynamic needs of the telecommunications industry. At Collabera, Pure Storage, WWT and Cisco my leadership facilitated new business acquisitions by leveraging various Technologies' and demonstrating commitment to fostering innovation and technological excellence.

Krunal Mehta's Current Company Details
Comcast Business

Comcast Business

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Senior Director - Sales Operations, Delivery and Customer Success
Denver, CO, US
Employees:
8993
Krunal Mehta Work Experience Details
  • Comcast Business
    Senior Director - Sales Operations, Delivery And Customer Success
    Comcast Business
    Denver, Co, Us
  • Comcast Business
    Senior Director - Technical Account Management
    Comcast Business Sep 2024 - Present
    Denver, Colorado, United States
    Lead the Technical Account Managers organization to support the top 51 Comcast Business Managed Services customers, including Fast Food chains, Retail giants, Technology Media companies and more. Collaborate cross-functionally with other Service Assurance teams like NOC, P&I and the Pre-sales + Engineering teams to ensure seamless customer support. Successfully manage and maintain relationships with key clients to ensure high customer satisfaction and retention rates while parallelly Implementing strategies to drive business growth and success.
  • Collabera
    Director - Engineering - Delivery & Sales
    Collabera Oct 2023 - Sep 2024
    Colorado, United States
    Lead a team of Managers, Engineer and Architects to support pre-sales activities like Architecture, white boarding sessions, work shops and potential proof of concepts using Automation, AI, ML to help bring in new business. Additionally, lead a team to support post sales migration, implementation, deployment and upgrade activities across various vendors to support multiple projects across MSO & Telco based customers like Charter, Tmobile etc.
  • Pure Storage
    Client Director - Systems Engineering
    Pure Storage Oct 2021 - Oct 2023
    Work with a pre-sales & engineering team to support Telco and Cable customers such as Verizon, TMobile, Comcast/NBC, Warner Media etc. to support their cloud and storage initiative. Work with various leaders from Customer’s multiple Business units to align with their vision to support the complete project lifecycle and engage resources from initial stages such as consulting, POC and Field trials to higher engaging stages such as designing, implementation and network integration. Build and create sales pipelines, manage and build teams to support the customer and market trends for the upcoming technology.
  • World Wide Technology
    Systems Engineering Architect/Technical Management
    World Wide Technology Sep 2017 - Oct 2022
    Denver, Colorado, United States
    Work with Cable & Media customer(s) on their day to day technology needs. Provide pre-sales consulting on design solutions, product selection, vendor selection and delivery. Provide post sale help with supply chain, configuration for deployment and training. Consultation and delivery involves working with various Vendors/OEMs across the industry and technologies like - Routing, Switching, Data Center (Storage & compute), Load-Balancers, security gear like - Firewalls, IDS, IPS, End device & cloud Security, Wireless, Mobility (5G) etc.
  • Cisco
    Solutions Integrations Architect/Director
    Cisco Nov 2014 - Sep 2017
    Greater Denver Area
    Help Customer(s) achieve operational or innovation outcomes by focusing on execution of solution(s) that are multi-architectural. Work closely with various lead engineers from different Cisco products lines to translate between Customer requirement and Cisco technology/methodologies/standards. Develop business & technical matrix by working with customer business development team and Principal engineers for ROI on the innovation. Manage Team matrix to ensure success of the team by bringing individual strengths to their success.
  • Cisco
    Lead Network Consulting Engineer/Manager
    Cisco May 2011 - Nov 2014
    Greater Denver Area
    Lead the team to provide proactive post-sales support for Network Architecture, Design, Deployment, Implementation and Optimization solutions for world’s biggest Web, Media & Service Provider companies like Apple, Google, Facebook, LinkedIn, Yahoo, Ebay, Paypal, GoDaddy, Omnicom, HBO, NBC, Viacom, Netflix, MLB, Disney, Sony, Dish, Echostar, Hughes, etc. Optimization involves Data Center core layer infrastructure enhancements as well as Campus access & distribution layer related projects. Work closely with various teams like Sales, BUs, TMEs & Developers to align Cisco Products & Support with the road map of the above accounts.
  • Comcast
    Network Engineer
    Comcast Jul 2009 - May 2011
    Provide day to day network operations & surveillance for transport, signaling, data and video for the National network backbone and local area issues. Working with routers, switches, VoIP devices, Cable devices and wireless AP. Working as an Admin for the Exprix tool for testing QoS of the network. Working on backbone trunking issues like OC-48, OC-12, T3 & T1 for regular calls and 911 calls. Also work with vendors like At&t, Qwest, Verizon, Sprint etc. on day to day basis as per the service level agreement on trunking, SIP & Video related issues.
  • Nasa (Cosgc)
    Communications Lead Engineer
    Nasa (Cosgc) Sep 2007 - Jan 2010
    Designed and implemented an entire communication system between a small satellite & ground stations; providing TCP/IP networking connection for secured data transfer from various Ground stations to desired location. (Puerto Rico to Colorado, Hawaii to Colorado)
  • Bhabha Atomic Research Centre
    Development Engineer
    Bhabha Atomic Research Centre Aug 2006 - Jun 2007
    Designing and developing Face Recognition software using Eigen value approach for the research center that allows the entry and exit of a person into the organization.
  • Konica Electronics
    Supervisory Engineer
    Konica Electronics May 2004 - Sep 2004
    Designing and Manufacturing the printed circuit boards (PCB), both single and double sided through photolithography process. Supervising the export of finished PCBs.
  • Tanna Electronics
    Design Engineer
    Tanna Electronics Aug 2003 - May 2004
    Developing a digital Set-top converter, device used to enhance the number of channels for old TV receivers. Designing and manufacturing the Converter through modern Micro-controller based tuner and PLL (phase lock loop) for finer tuning and sharper images.

Krunal Mehta Education Details

Frequently Asked Questions about Krunal Mehta

What company does Krunal Mehta work for?

Krunal Mehta works for Comcast Business

What is Krunal Mehta's role at the current company?

Krunal Mehta's current role is Senior Director - Sales Operations, Delivery and Customer Success.

What schools did Krunal Mehta attend?

Krunal Mehta attended University Of Colorado Boulder, University Of Mumbai, University Of Mumbai.

Not the Krunal Mehta you were looking for?

  • Krunal Mehta

    Washington Dc-Baltimore Area
    5
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  • Krunal Mehta

    Saas Trailblazer | Customer Success Leader | Digital Transformation Agent | Thinker | Change Maker | Unwavering Optimist
    Cary, Nc
    3
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  • Krunal Mehta

    Detroit Metropolitan Area
  • Krunal Mehta

    United States
    2
    xceltec.com, xceltec.com

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