New Business, Business Development, marketing strategies, Client Relationship Management, Account Management.Pre Sales & Post sales product implementation and training professionals for customer support of Intelliob software product. Areas involve supporting post-sales activities by giving detailed functional information about product and the ways in which we could meet the customers' needs, often training users on those features of the product and supporting. Technical support, which follows the sale, can include solving faults and problems, or maximizing the use of software features, as well as advising on and providing appropriate user training. Products on focus are Online Enterprise HR, Payroll with Time & Attendance and Financial Accounting. Ensuring quality of service by gaining a thorough and detailed knowledge of technical and functional specifications and other features of Intelliob Products & systems Maintaining awareness and keeping abreast of constantly changing software, hardware systems and peripherals. Understanding customers' varying, often quite specific, business needs and applying knowledge of the company's products to meet those needs. Developing effective implementation and training plans for customers. Initial Presenting and demonstrating products, data migration support to customers Providing technical advice to customers on all aspects of the installation and use of computer systems and networksAdvising on software features and how they can be applied to assist in a variety of contexts, for instance in Payroll Accounting, HR or other specialized areas. Maintaining existing links with customers and support them on issues. Providing support to customers, often on a telephone helpline, offering clear advice and solutions wherever possible. Handling basic hardware or software problems and faults and assisting customers to maximize their use of the softwareSpecialties: Lead Generation, Sales activities, Pre-sales activities, Marketing Strategies, Proposal(RFIs/RFPs) generation,Software implementation and training,Preparing the Software requirement specification documents.Installation of ERP application on intranet and extranet. Areas involve supporting post-sales activities by giving detailed functional information about product and the ways in which we could meet the customers' needs, often training users on those features of the product and supporting.
Listed skills include Software.