Krupa Nayak Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

Mumbai Area, India

My major responsibilities wereØ Conducting training need analysis and identifying areas with regards to product and soft skills development. Ø Conduct induction and on-the-job training for new hires and current employees.Ø Train and deliver career development program for the staff in alignment with the organization’s strategy.Ø Designing training modules according to the training needs analysis.Ø Document and maintain training records.Ø Monitor, evaluate and report on training program’s effectiveness and success.Ø Evaluating performance and reporting.

Mumbai Area, India

My primary responsibilities were:Ø Coordinating with various brands to conduct training for new and existing products.Ø Impart training for new joiners and the current employees and deliver on floor and classroom training on products, SOP modules. Ø Assisting marketing team and analyzing competitors’ products.Ø Conducting pre and post training analysis to measure training effectiveness & the impact of training on sales.Ø Monitor, evaluate and report on training program’s effectiveness and success.Ø Evaluating performance and reporting.

Mumbai Area, India

As a trainer, my responsibilities were to: Ø Conducting training need identification and analysis.Ø Understand and share the specific training needs of the region with the corporate training team.Ø Ensure all identified training needs are addressed as per defined timelines.Ø Create the monthly training calendar based on the training needs identified in consultation with the concerned stakeholders.Ø Conduct product knowledge, soft skill and behavioral training for employees as identified.Ø Evaluate the effectiveness of training programs and provide recommendations for improvement.Ø Submit required reports and MIS as per defined timelines.Ø Follow up with employees for completion of individual developed plan.Ø Understand the findings of the mystery audit report.Ø Discuss the audit report with the operations team to arrive at plan of action to address the areas for improvement in the audit report.Ø Follow up with operation team to ensure the defined actions are implemented.Ø Set expectations and give regular feedback to team.Ø Provide adequate support and motivate the team to deliver on the job.Ø Guide, coach, train and develop the team.Ø Assisting marketing team and analyzing competitors’ products

Andheri

My primary responsibilities were:Ø Handling enquiry, counselling with new students.Ø Responsible for giving satisfaction to student about the various facilities and courses.Ø Research on various courses available in different universities in different countries.Ø Preparing visas of students and visa counselling.Ø Conducted counselling sessions for a group of students and parents.Ø Conducted a thorough research of the current job trends and promising career opportunities.Ø Conducted parents' talks in order to make them aware of their child's academic growth and future prospects.Ø Prepare, maintain and update student’s records.Ø Organize events for all who are interested in abroad studies.Ø Marketing for the upcoming events organized by the organization.

Mumbai Area, India

As a Teacher trainer, my responsibilities were:Ø Giving lectures on early childhood education to the students.Ø Teaching them to handle small children and teaching them in innovative methods.Ø Teaching on how to making teaching materials and make lesson plans for children.Ø Planning for the monthly calendar for the students.Ø Supervising and guiding students for the activities that they organize for children.Ø Supervising and assessing branches for the quality education, maintenance of the classroom and overall children’s progression.