Lead full-cycle recruitment processes for various positions across Tavistock Restaurant Collection (TRC), ensuring a smooth and efficient hiring process from initial sourcing to final offer.Develop and implement innovative sourcing strategies to attract top talent in the hospitality industry, leveraging social media, job boards, cultural exchange (J1), universities, networking events, and employee referrals.Work closely with hiring managers to understand their staffing needs, define job requirements, and create job descriptions that accurately reflect the roles and responsibilities of open positions.Conduct thorough screening of candidates, including reviewing resumes, performing phone screens, and coordinating in-person interviews, to assess their qualifications and fit for the company culture.Build and maintain strong relationships with potential candidates to create a talent pipeline for future hiring needs, ensuring an ongoing pool of qualified applicants.Collaborate with the HR team to ensure a seamless onboarding process for new hires, including preparing offer letters, conducting background checks, and facilitating new employee orientations.Stay informed of trends and developments in the hospitality industry and recruitment practices, applying best practices to improve the efficiency and effectiveness of the recruitment process.Represent Tavistock Restaurant Collection at job fairs, campus recruitment events, and other networking opportunities to promote the company as an employer of choice.Utilize applicant tracking systems and other recruitment software to manage candidate data, track the progress of open positions, and report on recruitment metrics to senior management.Foster a positive candidate experience throughout the recruitment process, providing timely feedback and communication to all applicants.

• Support enterprise with various HR initiatives implemented across a diverse labor force of over 25,000 employees at all levels.• Lead an initiative to establish relations with local universities to develop a pipeline of candidates for upcoming positions. Participated in local job fairs and onsite interviews with students to build reputation and grow the employer brand.• Actively manage full cycle recruiting process to meet the various staffing goals of multiple departments across all levels of the organization.• Working knowledge of employment law including Title VII, ADA, FLSA, ACA, OSHA, FMLA, HIPAA & FERPA.• Provided training to Park Leadership across the enterprise to assess, facilitate and certify HR practitioners on all HR functions of recruitment and selection programs in accordance to applicable employment laws.• Developed documentation and standardized processes for new and improved procedures and conducted training across the organization.– VIP Cards, Onboarding, Position Summaries, Observational Interviews.• Developed comprehensive onboarding program designed to strengthen employee engagement and job performance for new hires utilizing survey analytics and defining clear expectations for all stakeholders involved.

• Trained and developed a team of over 80 sales professionals including top performers, resulting in store finishing with the 3rd highest increase in the company in 2014 • Promoted to specialist within 3 months• Achieved 2015 leading team of the region• Diffused customer issues and consistently provided resolution in a timely and effective manner to boost the store’s overall customer satisfaction rating• Processed and audited store deposits over $10,000• Created new hire training program adopted store-wide

• Driving results by leading in opening store credit cards• Became first associate to successfully process store deposits• Trained employees on store processes

• Consistently exceeded monthly sales quota for department and recognized store-wide• Developed a strong clientele in order to exceed the department’s business plan for the quarter