Matt Kruse Email & Phone Number

Orlando, Florida, United States

Orlando, Florida, United States

• Manage online presence for 35 courses and uphold their brands through effective client communication.
• GEM Award recipient for strategic marketing tactics tailored to each course's unique needs with highly effective campaigns that cut through the noise in the overcrowded tee time/golf industry.
• Execute social media and email marketing campaigns using content calendars to schedule recurring posts, supplemented with golf news and course events.
• Analyze performance metrics and provide quarterly reports to determine most successful strategies.
• Leverage course photography and user-generated content to create unique brand voice for courses.
• Design seasonal Canva graphics and evergreen content to drive frequent customer contact.

Orlando, Florida

• Coordinated onboarding of new clients and established positive client relationships as first point of contact with the Plus Service.
• Implemented course data into GolfNow technologies including Sendible, Chatmeter, Salesforce, and Facebook Business Manager.
• Initiated development of a digitized onboarding process to enhance communication with course operators.
• Maintained detailed activity log and stayed organized with daily Salesforce reports to track progress.
• Proactively communicated project status to team and management to ensure timely completion.

Orlando, Florida

• Addressed golfer concerns to recover customer loyalty via phone and email.
• Consistently achieved top KPIs on the team and was selected for the new SportsGold team.

Orlando, Florida Area

• Anticipated and fulfilled customer needs to ensure a premier golf experience.
• Greeted golfers, managed golf carts and range, provided valet and shuttle service, set up for tournaments and other duties as assigned.

Orlando, Florida

• Logged clips of live professional golf tournaments to ensure accuracy of archived content.
• Identified and reported the best footage of the day to the highlight supervisor.

Orlando, Florida

• Performed market research through a series of interview questions

Decatur, Illinois Millikinuniversity

• Applied entrepreneurial skills and established business plan for brand new student run marketing agency.
• Acquired first client, Hallowed Hops, within first few weeks of operation and conducted market research and strategic planning.
• Practiced market segmentation and customer targeting while developing a marketing calendar for Millikin Swim Team to use in recruitment.
• Collaborated on a case statement that proposed the need for financing for a new aquatics facility.
• Communicated with president of Illinois Water Polo Association and regional director of accounting in order to assess the feasibility of new team and facility implementation

Monticello, Illinois

• Audited existing social media presence and created a uniformed brand identity across all platforms.
• Introduced Hootsuite to schedule months worth of content for all social media efforts, greatly increasing productivity and time-management.
• Assisted in the event planning for Kirby Hospital 75th Anniversary Celebration and compiled historical facts for Kirby Medical Center’s interactive walk-through timeline.
• Developed and composed award nominations, which resulted in winning 9 out of 25 potential categories of the Illinois Society of Healthcare Marketing & Public Relations Pinnacle Awards of Merit.
• Wrote the nomination and press release for Steve Tenhouse, CEO of Kirby Medical Center, who won the Rural Health Administrator of the Year Award.
• Performed grassroots/guerilla marketing in local community..

Bachelor’S Degree, Marketing

Activities and Societies: Delta Mu DeltaW. Lawrence Fritz Business Scholarship - awarded to a student who is excelling in the field of.

Business Administration And Management, General

Business Administration And Management, General