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Sharon Kruse is listed as Workforce Capacity Administrator at State of Nebraska at State of Nebraska, a company with 3822 employees, based in Elkhorn, Nebraska, United States. AeroLeads shows a work email signal at nebraska.gov and a matched LinkedIn profile for Sharon Kruse.
Sharon Kruse previously worked as Workforce Capacity Administrator at State Of Nebraska and Sr. Manager Global Workforce Management at Paypal. Sharon Kruse holds Policy And Administration, Management from Indiana University-Purdue University At Indianapolis.
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AeroLeads found 1 current-domain work email signal for Sharon Kruse. Compare company email patterns before reaching out.
I have over 20 years experience in the call center environment. I am an analytical, result oriented person that enjoys collaborating with business partners to achieve financial and business goals. I am very passionate about my work and the people that work for me. My experience is working in large financial contact centers that consist of multi site, both internal locations and vendor partnerships, and multi skilled. Staff group sizes run from 16 teammates to over 1000 teammates. I have successfully managed large workforce teams both national and international.My passion is to develop and lead teams members to success while working for a company that wants to make a difference to their customers and their employees.Expertise - Analytics - Problem Solving - Developing team members - Resource and Capacity Planning
Listed skills include Forecasting, Project Management, Finance, Management, and 12 others.
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A career timeline built from the work history available for this profile.
Lincoln, Nebraska Area
Manage complex data analysis of business needs to develop long term strategic workforce planning objectives. Work with the executive leadership team to integrate future objectives and statues to develop forecasting and capacity planning models for use in staffing and budget planning
Omaha, Nebraska
- Managed all aspects of Short Term Forecasting, Scheduling and Real Time Management with teams in NA, APAC and EMEA. - Worked closely with leadership in all regions to provide support for more than 140 segments, and 19 languages for more than 9,300 teammates responsible for delivering Customer Support. Key accomplishments: - Internal employee morale.
Omaha, Nebraska
- Manage support operations of a $25M Customer Service organization for a third party financial transaction provider in multiple locations. - Directed and led teams responsible for scheduling, forecasting, call routing, intraday management, system outage management and payroll delivering efficient, outstanding customer service in a fast-paced, 2000-person.
Other employees you can reach at nebraska.gov. View company contacts for 3822 employees →
Tiffany Jones
Colleague at State Of Nebraska
Memphis, Nebraska, United States, United States
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MA
Mark Arneson
Colleague at State Of Nebraska
Lincoln, Nebraska, United States, United States
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MH
Mary Harding
Colleague at State Of Nebraska
Lincoln, Nebraska, United States, United States
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CB
Chad Brown
Colleague at State Of Nebraska
Lincoln, Nebraska Metropolitan Area, United States
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EC
Elaine Cummings
Colleague at State Of Nebraska
Lincoln, Nebraska, United States, United States
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DK
Debbie Kosmicki
Colleague at State Of Nebraska
Alpine, California, United States, United States
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DM
Diane Mclain
Colleague at State Of Nebraska
Lincoln, Nebraska, United States, United States
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DB
Doug Bartek
Colleague at State Of Nebraska
Lincoln, Nebraska Metropolitan Area, United States
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TS
Tim Sprakel
Colleague at State Of Nebraska
Omaha, Nebraska, United States, United States
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LK
Ladena Koch
Colleague at State Of Nebraska
Lincoln, Nebraska, United States, United States
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Quick answers generated from the profile data available on this page.
Sharon Kruse works for State of Nebraska.
Sharon Kruse is listed as Workforce Capacity Administrator at State of Nebraska at State of Nebraska.
AeroLeads has found 1 work email signal at @nebraska.gov for Sharon Kruse at State of Nebraska.
Sharon Kruse is based in Elkhorn, Nebraska, United States while working with State of Nebraska.
Sharon Kruse has worked for State Of Nebraska, Paypal, and First Data Corporation.
Sharon Kruse's colleagues at State of Nebraska include Tiffany Jones, Mark Arneson, Mary Harding, Chad Brown, and Elaine Cummings.
You can use AeroLeads to view verified contact signals for Sharon Kruse at State of Nebraska, including work email, phone, and LinkedIn data when available.
Sharon Kruse holds Policy And Administration, Management from Indiana University-Purdue University At Indianapolis.
Sharon Kruse is listed with skills including Forecasting, Project Management, Finance, Management, Process Improvement, Leadership, Call Centers, and Vendor Management.
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