I am a proactive and achievement-oriented professional offering over 2 years of experience in AWS services. Proficient in orchestrating containerized applications with Kubernetes, Docker, and Containerd, optimizing cloud infrastructure for scalability and performance. AWS Certified Solutions Architect - Associate (pursuing) with rich experience in Cloud Technology, in Containers domain i.e. Docker, Kubernetes, Containerd.I am a forward thinking person with communication, analytical, organizational, proactive & confidential skills for top management; exceptionally well organized with a track record that demonstrates self-motivation, creativity and initiative to achieve both corporate and personal goals and excelled in assessing the customer feedback, evaluating areas of improvements & providing critical feedback to the associates on improvements and achieving higher customer satisfaction matrices.• Earned a well-deserved promotion to CSE-1 within a year, starting as a Cloud Support Associate.• Recognized for spearheading a project that resulted in reduction in response time for resolving customer queries, enhancing overall customer satisfaction and retention rates.• Influenced 1000’s of AWS customers within container services domain, encompassing offerings like Elastic Kubernetes Service (EKS), Amazon Elastic Container Registry (ECR), Amazon Elastic Container Service (ECS), AWS Fargate, Batch, and AWS Managed Prometheus.• Guided and mentored 10 new hires over a 2-month period, furnishing them with the essential skills and expertise to thrive in the containers arena.