• Served as engagement controller for a $15M+ Federal Health portfolio, within the Food and Drug Administration (FDA) accounts• Presented engagement-wide forecast variance, expense, and profitability analysis, as well as recommendations for improving financial performance to senior leaders• Managed various components of the engagement lifecycle including setup, revenue recognition and compliance, monthly forecasting, and profitability reports• Lead periodic meetings with engagement managers to review project financials and discuss levers that increase project profitability

• Provided support to the Customer Account Analyst team by completing order entry, monitoring account reports, and monitoring customer communications. • Processed quarterly and material-related price changes and verified customer order confirmations. • Monitored inventory forecasts and processed customer inventory release requests to import corresponding shipments.• Implemented notification system to improve communication efficiency between customers and account analysts to send automatic responses based on the situation. • Assisted Inventory Analyst in monitoring turns reports, report summarizing inventory turnover ratio, for all customer analysts to improve service and come up with solutions for problem areas. • Uploaded Supplier Reports twice weekly to ensure accurate Variance and Exception reporting. • Created and prepared Customer Order Sales and Vendor Purchase Orders.

• Supported the sales team across various projects, such as account management, field sales and retail sales.• Collaborated with a team to research and implement solutions to increase utilization of the online platform, MySherwin.• Worked with the national account team to procure and deliver $1M of merchandise over 10-week span• Work with management and associates to identify value-added opportunities in the store, develop timely solutions and create action plans.

As a Shift Supervisor at Starbucks, I was involved in initial customer contact to final delivery. I got to learn essential skills in client management, teamwork, and maintaining the highest standards in a fast-paced environment. Key Achievement:• Earned Partner of the Quarter for enhancing the morale and performance of store personnel as well as executing excellent inter-personal customer relations. • Retained a strong understanding of company values and customer needs, responding quickly to complex requests in a fast-paced environment. • Handled cash and credit transactions throughout each shift while also conserving the duties of serving drinks.