Kristen Ryan Email & Phone Number

Winston-Salem, North Carolina

Transitioning back to consulting with more work-life balance. Consulting services include advise and assist companies in developing their people talent via executive and manager coaching, assessments, feedback & development coaching, linking HR strategy to business strategy, succession planning, workforce planning, facilitating vision statement creation,, LMS platform selection, HR policy development, talent management, performance management, leadership development and training delivery.

Greater Grand Rapids, Michigan Area

In a newly created role, led the strategy for BISSELL’s development investments in all associates. Milestone accomplishments include launching LMS, changing performance management vendors, creation of emerging leaders training curriculum, standardizing onboarding experience and expanding content globally, and launching real time pulse surveys. Also created and delivered training for Amazon-like interviewing process as key part of recruiting scale-up to meeting business growth demands.

Winston-Salem, Nc

Reporting to co-CHRO, I create, implement, and sustain systems for global cross-functional development of professional talent, High Potential identification, talent review, succession planning, and performance management by bringing together disparate practices of business segments and acquisitions into one comprehensive and consistent process. Guide the organization in talent development strategies aligned to business objectives. Collaborate with business leads to identify skills needed for future growth. Design career paths. Direct LMS platform and learning content improvements, increasing utilization 37%. Coach to develop current and future leaders.

Lakewood, Il

Consulting firm focused on assisting companies develop their human capital via executive coaching, 360 assessment feedback coaching, intervention coaching, linking HR strategy to business strategy, facilitating vision statement creation, HR policy development, talent management, HRIS, training platform creation, and leadership development.

Global Role Based In Northlake, Il (Hostile Takeover Cut Corporate Employees)

Created and directed the corporate leadership development program - LEaD, Leadership Engagement and Development. Based on internal customer needs, developed customized learning content in topics such as, but not limited to: consultative selling reinforcement, managing generational differences, and visioning. Developed global roll-out of training targeted to improve frontline and second tier supervisory skills. Certified in a variety of learning content, allowing for customization to meet regional or site needs. Facilitated global and regional succession planning reviews, vision statement development, and organization reorganization sessions.

Northlake, Il

Delivered shorter time to fill, lower turnover, and sales force reskilling as part of directing HR-North America (largest region) to produce results for corporate growth strategies. Benchmarked and introduced wellness program with resulting reduction in absenteeism and higher employee morale. Led project for regional production time keeping system replacement and moving office support timekeeping to the web, resulting in increased functionality and efficiencies. Co-led customization and roll-out of HRIS (SuccessFactors). Led cross-functional teams to identify leadership and technical competencies needed for advancing company culture and meeting SWOT challenges. Established corporate visioning process to aid strategy development, and linking performance management behavioral metrics to corporate objectives, raising accountability for results.

Northlake, Il

In collaboration with regional management teams, I identified skill gaps in regions - AUS/NZ, China, NA, LA, and EU - and delivered suite of learning content to close gaps. Developed and delivered reinforcement modules. Results included higher external customer satisfaction through better project management and significantly improved supervisor - employee communications, measured by climate surveys.

Manistee, Mi

Provided plant HR support in recruiting, onboarding, health & safety program management and training, HR legal compliance, benefits administration, and progressive discipline. Created pay-for-skills program. When facility was identified for closure, I secured NAFTA benefits for employees and managed the project of a smooth outplacement process that treated employees with the utmost respect and came to closure without incident. Tapped to lead project planning for other facility closures as part of corporate objective to exit non-core businesses.

Harrietta, Mi

HR consulting firm delivering state training grant management of $500m to a consortium of companies. Advised companies on HR legal compliance, aiding them in avoiding costly litigation. Created employee handbooks to adhere to company culture as well as state and federal laws.

Cadillac, Mi

Led HR support for manufacturing facilities in MI, CT, and GA. As regional management team member, researched, vetted, and selected new battery manufacturing site.

Madison Heights, Mi

Redesigned recruiting and performance management process. Provided supervisory training with sustainment linked to performance metrics. Developed ADA complaint job descriptions.8/1996 - 12/1997 On expat assignment with husband in Morocco. Amazing cultural experience. Freelanced on various HR projects.