Krysia Pearce Email & Phone Number

London, England, United Kingdom

- Successfully implement Corporate Traveller clients, where the account size is above £200k. - Project manage multiple implementation projects on a daily basis - Hold client discussions around the online solution design, create a statement of work, organise implementation calls, training and document production- Work very closely with all internal stakeholders whilst remaining available and visible to the client during the whole implementation process.- Post implementation I continue to communicate with the client, gather feedback, monitor the time management of the implementation and identify any associated risks.

London, United Kingdom

- Successfully managing a £1.5 million portfolio made up of over 10 different SME corporate companies- Understand and retain each different companies unique set of needs and expectations for each of their travellers - Achieving personal and team sales driven targets - Balancing accounting files, banking and completing airlines/wholesaler, client statements - Building rapport with customers and qualifying to ensure I am meeting their needs with required options for their business trips- Booking all international and domestic travel through a large range of systems including airfares, accommodation, transfers, car hire and tours - Meet ticketing, payment, accounting, invoice and documentation deadlines.- Preparing adhoc reporting and statements as requested by various clients and working with their finance department to produce necessary data.- Facilitate large group business trips - Work to extremely tight and pressurised deadlines, including solving complex problems for my clients in regards to their travel needs.- Represented and promoted my business in person to various clients and businesses in my portfolio. As part of these meetings I would go through finance data reports, demo new technology and work through any problems the clients may be facing with our service. - Use my strong business acumen to analyse team KPI’s, profit and loss statements, trading reports - liaising with a multitude of finance departments to reconcile monthly overdue or under paid credit accounts.- Assist with customer complaints regarding both external and internal service using my communication skills to obtain a positive outcome for both the customer and my company- Investigate monthly financial transactions which my finance team is unable to allocate, then analysing the data and producing invoice numbers in order for accounts to be reconciled.

Wollongong, Australia

- Achieving personal and team sales driven targets. - Balancing accounting files, banking, eftpos and completing airlines/wholesaler statements. - Building rapport with customers and qualifying to ensure I am meeting their needs with proposed holidays. - Booking all international and domestic travel through a large range of systems including airfares, accommodation, transfers and tours. - Meet payment, accounting, invoice and documentation deadlines.

Sun Peaks, Canada

- Check in and out guests while providing courteous, professional and attentive guest service at all times. - Promote the Lodge and surrounding area and activities. - Follow up of all guest request/concerns in order to establish a personal rapport with the guest to learn about their needs and expectations. - Strong and effective communication with all other departments and strong team work between all inter-related departments. - Strong knowledge of hotel programs: Lanmark, Opera and Iris. - I was also solely responsible for training all new staff on everything above as well as old staff on all new practices and methods.

Corrimal, Australia

- Achieving personal and team sales driven targets. - Balancing accounting files, banking, eftpos and completing airlines/wholesaler statements. - Building rapport with customers and qualifying to ensure I am meeting their needs with proposed holidays. - Booking all international and domestic travel through a large range of systems including airfares, accommodation, transfers and tours. - Meet payment, accounting, invoice and documentation deadlines.

Kananaskis, Canada

- Check in and out guests while providing courteous, professional and attentive guest service at all times. - Promote the Lodge and surrounding area and activities. - Follow up of all guest request/concerns in order to establish a personal rapport with the guest to learn about their needs and expectations. - Strong and effective communication with all other departments and strong team work between all inter-related departments. - Strong knowledge of hotel programs: Lanmark, Opera and Iris. - I was also solely responsible for training all new staff on everything above as well as old staff on all new practices and methods.

Diploma In Management, Business Administration, Management And Operations

Certificate 3 In Travel And Tourism