Krysta Howes Email & Phone Number

Scottsdale, Az, Us

Scottsdale, Arizona, United States

•DYPER Board and Executive Team support and meeting management•Company strategy deployment and KPI measurements•Employee Engagement, events, Employee Relations•Employees onboarding and offboarding, survey engagement, documents•Employee Safety Trainings and Programs: Assist in the implementation and monitoring of workplace health and safety programs to ensure accurate reporting. Manage complaints, compliments, injuries etc. Consult with HR as needed on Workers Compensation claims.•Professional Development: Work with HR and staff to gain ideas on professional develop goals for 2025 for both Arizona and California.•Support and Guidance: Partner with HR to provide support to employees and managers on HR-related issues, such as performance improvement.•Communication: Act as a point of contact for HR inquiries and provide timely responses and solutions by working closely with the HR team.•Cross company performance management for Arizona and California offices.

Scottsdale, Arizona, United States

• Create and optimize processes that facilitate and execute retail and direct to consumer.(DTC) sales orders as efficiently as possible• Coordinate with external and internal warehouse partners to ensure orders are shipped on-time and in full.• Understand all customer requirements and create standard operating procedures forwarehouse partners to follow to ensure we are fully meeting those requirements.• Submit needed information to partners through their requested method including retailerportals, spreadsheets, emails, etc.• Ensure we process all Sales Orders in our internal ERP (NetSuite) accurately and promptly.• Utilize exception reporting to correct systematic errors in a timely manner and reduce theimpact to our customer.• Update order information as needed, both pre and post shipment, to accurately reflectshipping quantities, price, location, etc.• Assist with item and customer set up in our internal ERP (NetSuite) and external partner systems to ensure seamless communication and execution.• Assist SVP of Warehousing on any third-party logistics (3PL) audits of accounts and invoices. • Maintain communication with both internal and external partners, provide updates onfulfillment, and recommend solutions as needed.• Work with SPS and other third parties to help ensure order transmission.

Scottsdale, Arizona, United States

• Manage a team of agents that answer inbound tickets. • Implemented self service capabilities to ensure our returns are under 4% of net revenue for the company.• Championed and implemented self-service return system.• Work on all logistics and supply chain inventory counts as needed supporting our COO.• Make sure all NetSuite orders are going out according to inventory.• Check inventory levels across 4 warehouses to ensure accuracy of numbers. • Manage all customer satisfaction/dissatisfaction escalations.• Handle all Quality Control complaints by collecting LOT #s, expiration dates and product to send to our manufacturers. • Work closely with our Product Development team on all new products to ensure we are prepared for launch day.

Scottsdale, Arizona, United States

Work on all logistics and supply chain inventory counts as needed supporting our COO.• Make sure all NetSuite orders are going out according to inventory.• Check inventory levels across 4 warehouses to ensure accuracy of numbers. • Manage all customer satisfaction/dissatisfaction escalations.• Handle all Quality Control complaints by collecting LOT #s, expiration dates and product to send to our manufacturers. • Work closely with our Product Development team on all new products to ensure we are prepared for launch day.• Answered inbound tickets direct from customers (50-100 per day)• Handled all escalation requests to ensure all customer needs were met.

Scottsdale, Arizona, United States

• Direct Loan Officer Support• Work with title to clear judgments/liens and work subordinations• Work to clear all conditions for underwriting.• Schedule closing• Ensure all loans fund on time.• Direct client support throughout the entire loan process• Handle all outbound and inbound calls for clients.• Handle signatures on all documents needed for underwriting.• Scheduling closings for all loans• Handle all post-closing defects/funding defects.• Ensuring client experience is always top priority.• My pipeline of loans was 113-125 • On average closing 30-50 loans monthly• Working directly with underwriting for any conditions that are needed from the client.

United States

United States