I have worked in the Customer Service Industry for 34 years, whether it be in Sales, Retail, Food Service or in a Call Center. I have 9 years experience in the Medical Insurance Industry, and more recently, 5 years experience in Sales/Recruiter on the Real Estate Educational side of things, and also, I'm currently an Project Manager/Owners Assistant for a Painting Business.I am highly organized, have excellent communication skills, am a self-starter, also a team player, excellent closer, computer literate, training abilities, supervisorial skills, phone sales, collections, and highly motivated.
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Operations AssistantLytwaveVentura, Ca, Us -
Business Development / Project ManagerProtective Advanced Coatings Inc Feb 2017 - PresentOxnard, California, United States
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Business Development/Project ManagerProtective Advanced Coatings Feb 2017 - PresentOxnard, California, United States
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Business Development/Event CoordinatorThe Estate House At Rancho Jun 2022 - Sep 2023Moorpark, California, United States
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Event CoordinatorThe Estate House At Rancho Jun 2022 - Sep 2023Moorpark, California, United States
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Project Manager/Office Manager/Owner'S AssistantProtective Advanced Coatings Inc. Feb 2017 - Jun 2022Oxnard, CaConduct/create estimates/invoices, point of contact between Owner and customers/prospective customers/contractors/vendors. Purchase supplies/materials, order product, maintain/respond to social media requests (Yelp, Facebook, Instagram), Coordinate/assist customers on remodels regarding color choice, product choices (Tub/shower, enclosures, fixtures, vanities, hardware, etc.), AP/AR, payroll, time management, training, QuickBooks, Microsoft Excel/Word.
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Career Development Advisor/Recruting Assistant/Commission Sales/Account ManagerExecutive Programs Real Estate School Mar 2010 - Feb 2017Oxnard, California, United StatesContacting Managers/Brokers to set/conduct appointments to pitch school, service recruiting accounts, train facilitators, call leads, assist students with online courses, career counselling, career development, career coaching, create email campaigns, data entry, Excel reports, heavy phones, knowledge of real estate licensing procedures/requirements, acquire 5-star Yelp reviews -
Customer Service SpecialistAnthem Blue Cross Health Insurance Jul 2004 - Mar 2010Newbury Park CaliforniaInbound call center. Responsible for taking 90 to 120 calls per day regarding administration of benefits. Helped members understand their insurance policy, or find one better suited for their Individual needs. · Answered questions regarding the processing of claims, and to determine if claims were processed correctly according to the benefits of plan. Tagged and sent claims to be adjusted when necessary.Worked in the lead-line and answered other representatives questions and problem solving. Explained different policies we offered and helped member's enroll in a plan better suited for their needs when necessary. Processed payments.Responsible for calls, inbound/outbound, data entry, claims processing/adjusting, correspondence, faxing, heavy computer usage, 10-key, typing, filing grievances on behalf of customers, filing, and other needed office duties. -
Customer Service SpecialistAnthem Blue Cross Health Insurance Jul 2004 - Mar 2010Newbury Park CaliforniaResponsible for taking 90-120 calls per day. Answered calls regarding administration of benefits, helped members understand their insurance policy, or find another better suited for their Individual needs. Answered questions regarding the processing of claims, and determined if said claims were processed correctly, according to the benefits of plan. Tagged and sent claims to be adjusted when necessary. Worked in the lead-line diffusing escalated Supervisor calls as well as answered other representatives questions and provided problem solving. Explained different policies we offered and helped member's enroll in a plan better suited for their needs when necessary. Processed payments. Responsible for calls, inbound/outbound, data entry, claims processing/adjusting, correspondence, faxing, heavy computer usage, 10-key, typing, filing grievances on behalf of customers, filing, and other needed office duties.
Krysta Munoz Education Details
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Business Administration And Management, General
Frequently Asked Questions about Krysta Munoz
What company does Krysta Munoz work for?
Krysta Munoz works for Lytwave
What is Krysta Munoz's role at the current company?
Krysta Munoz's current role is Operations Assistant.
What schools did Krysta Munoz attend?
Krysta Munoz attended Charter College.
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