Responsible for the efficient delivery of Magnit’s services to our clients, working directly with the Apple Creative Division to source and maintain marketing and creative roles, ensuring smooth service delivery.-Responsible for the day-to-day delivery and adoption of Magnit’s products/services across multiple product lines-Maintain quality client service and site operations, with a primary focus on meeting contractual deliverables -Maintain an updated SOP “Standard Operating Procedures” for day-to-day procedures so that operations functions efficiently -Implement new processes and enhance current processes to strengthen efficiencies -Facilitate the fulfillment of temporary requisitions through VMS system and efficiently manage the relationship between of staffing suppliers and client hiring managers-Meet with hiring managers and various stakeholders on a regular basis to ensure client satisfaction and develop a trusted advisor relationship-Manage and maintain positive client relationships to deliver above expectations and mitigate client churn

Acted as a partner to the CEO of DTC Vegan and health brand. Ensure seamless operation of the CEO’s daily activities, acted as a point-person for Executive Team operations and logistics, and promoted effective communication between the CEO and the rest of the organization while acting as a stop-gap for open departments, primarily marketing. -CEO Support: Managed the CEO’s daily activities including email, calendar, travel, expenses, social media presence, and occasional personal tasks. Ensured smooth and efficient operations that enable the CEO to focus on the most critical company matters. -Scheduling Excellence: Navigated complex calendars and competing initiatives to prioritize, manage and schedule meetings, events and interviews for the CEO, Executive Team, Leadership Team. Collaborated with the Board, People Team and other stakeholders to align schedules and coordinate logistics. -Meeting Support: Delivered logistical, operational, tactical, and project management support to the CEO for meetings and events. Participated in meetings, synthesized relevant information including summaries and retrospectives, and helped ensure executive follow-through on key post-meeting action items, deliverables, and decisions. -Relationship Building and Communication: Fostered productive relationships with the CEO’s key stakeholders and acted as a liaison to help move initiatives forward. Communicated logistical, operational, and tactical information to the Executive Team and Leadership Team in a clear, professional, and effective manner. -Culture Carrier: Liaise with the People team on projects and initiatives to promote culture and values. -Special Projects: Help the CEO complete priority tasks and projects with a high level of quality. Responsible for all social media content production and management which included soliciting case studies from customers, reviews, creating content and building social media calendars

Responsible for legal clerical work, requiring a high degree of accuracy and attention to detail in the recording and indexing of legal papers. All duties are performed within the scope of laws, office rules and procedures relating to the indexing, filing and recording of legal instruments. -Records and files documents for customer, computes and collects recording fees-Compare index with original documents to assure correctness and completeness-Processes and indexes all papers and documents filed for civil or criminal court actions

Responsible for developing and maintaining relationships with clients to ensure their satisfaction. Worked closely with the technical team to ensure that projects are delivered on-time and within budget. Identified new business opportunities and secured additional work from existing clients.-Developed strong, long-term relationships with clients, resulting in increased customer loyalty-Monitored and issued Certificates of Insurance for up to 50 account holders-Processed customer liability requests, prepared documents, and conducted document tracking-Developed strong, long-term relationships with clients, resulting in increased customer loyalty

Responsible for the growth, stability, direction and daily operation of self-started childcare business. Wear a multitude of hats to stay on track for growth and profitability.-Developed marketing and communications plan and managed execution of all promotional and marketing efforts to increase client base -Evaluated and purchased materials, equipment, and supplies-Managed and controlled budget and accounts to ensure center remained profitable-Organized monthly schedules for field trips, special events, and holidays-Ensured facility adhered to all state and local regulations-Organized and maintained client files according to all state and local regulations

Answered multi-line phone system and directed calls to appropriate staff• Scheduled and confirmed patient appointments and medical consultations• Greeted visitors, ascertained purpose of visit, and directed them to appropriate staff• Operated office equipment, such as voicemail messaging systems, Epic EHR system, and use word processing, spreadsheet, or other software applications to prepare reports, process referrals, and verify insurance coverage• Interviewed patients to complete documents, case histories, or forms, such as intake or insurance forms• Averaged processing 40 new patient referrals daily

Managed treatment authorizations for two office locations• Served as support to front office administration• Conducted inventory of medical supplies• Coordinated meetings with third party vendors• Conducted weekly deposits• Processed procedure referrals• Obtained average of 50 outpatient procedure authorizations weekly• Assisted physicians in initiating insurance appeals for denied services• Performed front office medical assistant duties