Krystal Everett Email & Phone Number

Experienced Customer Experience Advisor with a demonstrated history of working in the biotechnology industry. Skilled in Customer Service Representation, Client Services Support, and Communication. Strong, experienced professional with a Bachelor of Arts - BA focused in Communication and Media Studies, with minors in African American Studies and English, from Trinity University in San Antonio, TX. ● Demonstrates initiative by tackling problems, seeking out new responsibilities, and generating innovative ideas● Attentive to detail and accuracy, continuously searching for improvements in quality of work● Skilled in time management and prioritization, meeting various deadlines simultaneously while working overtime as needed to ensure work is completed and clients are always 100% satisfied with results and interactions● Committed to teamwork and dedicated to being an effective team player through sustaining positive professional work relationships● Advanced problem-solving skills implemented by exceptional critical thinking, going beyond defined job responsibilities to consider multiple solutions in order to expertly handle obstacles● Outstanding verbal, written, and interpersonal communications skills● Experience in customer service in both legal and medical environments, with special emphasis in Client Services and some marketing experience

Listed skills include Research, Microsoft Office, Communication, Marketing, and 23 others.